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Skills

  • Medical device regulatory compliance knowledge
  • Network development
  • German fluency
  • Project organization
  • Scheduling understanding
  • Customer service
  • Retention strategies
  • Strategic planning
  • Medical Devices expertise
  • Cross-functional team collaboration

Work Experiences

  • Collaborated with a regional distributor network.
  • Achieved 9% year-over-year growth in product placements.
  • Met with physicians, directors, and healthcare executives to successfully sell medical devices.
  • Achieved growth within 6 months.
  • Copied, logged, and scanned supporting documents before filing everything in the client's files.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Double-checked the data's accuracy and integrity.
  • Collaborated with GPOs across 4 facilities.
  • Collaborated with supply chain partners.
  • Achieved a 67% improvement in closing rates.

Summaries

  • Utilize top-tier networking and lead development skills to achieve industry-leading customer and revenue growth.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Achieved a 29% improvement in account retention.
  • Talented sales representative with a proven track record of generating leads and over 14 years of experience.
  • Pharmaceutical Sales Specialist with a strong understanding of cold calling and product pitching skills.
  • Professional with a passion for sales and customer service, as well as communication and negotiating skills.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Manages educational initiatives in order to keep leaders up to date and improve worker training.
  • Customer service, research, and conflict resolution skills are all excellent.
  • Strengths in process improvement and strategic planning backed up by Medical Devices training.

Accomplishments

  • Drove continuous improvement initiatives, lowering time-to-market for products by 29% and reducing operational costs by 8.
  • Analyzed competitor activity and adjusted sales approach, leading to 31% increase in closed deals across the Northeast.
  • Secured high-value accounts by leveraging relationships with key decision-makers in program, resulting in $203,000 in additional sales.
  • Developed and executed business plans focused on high-potential territories, leading to 35% sales growth in the Pacific Northwest over the past year.
  • Collaborated with R&D to refine product features based on market feedback, resulting in 14 new customer accounts.
  • Trained 18 junior sales representatives, driving a 84% increase in both sales performance and customer satisfaction within the past year.
  • Established partnerships with 17 key opinion leaders (KOLs) to enhance product credibility and achieve 54% increase in market penetration.
  • Introduced innovative client management strategies, boosting client retention by 76% over 6 months.
  • Collaborated with engineering team to refine product features based on surgeon feedback, resulting in 60% improvement in customer satisfaction.
  • Introduced CRM platform improvements to track customer interactions, reducing admin overhead by 12 hours per week.

Affiliations

  • Participant in Medical Device Industry Council (MDIC) workshops
  • Member, American College of Healthcare Executives (ACHE)
  • Mentorship Program Leader, National Association of Professional Saleswomen
  • Panelist, North American Medical Device Sales Forum 2015
  • Medical Sales College Alumni Association
  • Association of Medical Sales Professionals
  • Volunteer Organizer for the Healthcare Businesswomen's Association (HBA)
  • National Association of Social Workers
  • Board of Registration in Pharmacy, Sales Committee Member Atlanta
  • Member, Medical Equipment and Device Sales Network

Certifications

  • Certified Medical Representative (CMR)
  • Google Data Analytics Professional Certificate by Google
  • Certified Public Accountant
  • Salesforce Certified Sales Cloud Consultant
  • Certified Sales Operations Professional (CSOP) from Sales Operations Institute
  • Global Medical Device Nomenclature (GMDN) Certification
  • Certification in Health Informatics from category - 2021
  • Medical Science Liaison Certification (MSLC) from The Accreditation Council for Medical Affairs
  • Certified Medical Sales Representative (CMSR) by the Medical Sales College
  • Certified Pricing Professional (CPP)

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