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Skills

  • Data-driven decision-making in HR
  • Recruitment strategy development
  • Writing reports
  • Budget management for HR initiatives
  • Employee tax filing (W-2, 1099)
  • Meeting minutes
  • Mentoring junior staff
  • Employee satisfaction initiatives
  • Multi-state payroll processing
  • KPI Monitoring & Reporting

Work Experiences

  • Achieved a timely completion rate of over 82%.
  • Used proactive communication to resolve employment-related conflicts.
  • Collaborated with program customers to determine their needs and deliver procedure service.
  • Championed payroll process improvements.
  • Avoided penalty fees totaling $12.
  • Acted as the liaison between facility management and the training staff, resolving operational challenges that improved trainer satisfaction by 77%.
  • Achieved improvement over 8 months.
  • Completed 8 employees' bi-weekly payroll.
  • Achieved Excellence Award for exceeding recruitment targets in 2024, delivering 12 successful placements on time and within budget.
  • Collaborated with finance teams.

Summaries

  • Dedicated clerical team member seeking additional work experience in the Human Resources.
  • Dynamic Assistant Manager of Human Resources with 16 years of experience advising on human resource topics and issues.
  • Design and development of successful process embedded software applications in the past.
  • Achieved a 18% improvement in overall efficiency.
  • Maintaining and organizing the front office while performing clerical and bookkeeping duties like stakeholder engagement and risk assessment is a plus.
  • Achieved 45% compliance accuracy.
  • Top-producing salesperson and industry expert in Human Resources.
  • To diffuse anger, collect accurate information, and resolve conflicts, manages staff with patience, tact, and diplomacy.
  • Assistant HR Officer dedicated to aligning HR initiatives with business goals.
  • In process, procedure, and policy improvement initiatives, the adroit professional exemplifies multidisciplinary managerial skill.

Accomplishments

  • Instrumental in the implementation of a client feedback system that led to continuous improvement in service quality, with satisfaction ratings increasing by 73%.
  • Spearheaded employee retention campaigns that reduced unplanned attrition by 18% over 8 months.
  • Mentored junior HR professionals, leading to a 67% increase in team efficiency and reducing recruitment cycle time by 4 days.
  • Developed Excel macros to automate reporting processes, reducing manual reporting time by 25% per month.
  • Built and maintained client databases in ServiceNow, ensuring data accuracy and providing key insights that improved client engagement by 28%.
  • Led a cross-functional HR project to standardize recruitment practices internationally, achieving compliance with local regulations and reducing hiring discrepancies by 15%.
  • Business Development: Initiated two key partnerships which resulted in program revenue growth.
  • Managed payroll processing cycle for 17 employees across 9 locations, adhering to multi-state payroll tax compliance.
  • Successfully processed payroll for 16 employees on bi-weekly basis, ensuring 100% accuracy in payments and deductions.
  • Worked directly with marketing department to create seasonal promotional fitness programs, increasing membership growth by 64%.

Affiliations

  • Certified Time and Labor Professional (CTLP)
  • Association of Workplace Investigators (AWI)
  • Board Member at standard Administrative Association
  • Certified Time and Attendance Specialist (CTAS)
  • Institute for Supply Management (ISM)
  • National Employment Lawyers Association (NELA)
  • Strategic HR Business Partner (sHRBP)
  • Accounting & Finance Women’s Alliance (AFWA)
  • American Society for Training and Development (ASTD)
  • National Payroll Week Organizer

Certifications

  • QuickBooks Certified User (Intuit Payroll Proficiency)
  • Data-Driven Recruitment Certification – metric
  • Performance Enhancement Specialist (PES) - Ironclad Systems
  • Certified Wellness Coach – International Association of Wellness Professionals
  • Emotional Intelligence in the Workplace Certification
  • Certified Workforce Planning Professional (CWPP) – system
  • Microsoft Office Specialist Certification
  • Certified Internet Recruiter (CIR) - Lakeside Partners
  • Ceridian Dayforce Payroll Certification - Ceridian
  • Master International HR Management Certification

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