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Skills

  • Database management
  • Extremely organized
  • Cross-functional team collaboration
  • Risk management processes and analysis
  • Analytics and seo
  • Document scanning
  • Materials preparation
  • User interface understanding
  • Branding
  • Report writing

Work Experiences

  • Identified
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Kept track of everything.
  • Won
  • Ensured
  • Guided
  • Had planned ahead.
  • Established
  • Got better.
  • Raised the stakes.

Summaries

  • Customer service specialist with 3 years of initiative experience who is dedicated and detail-oriented.
  • Expert
  • Content Marketer is a creative Content Marketer with exceptional leadership, project management, and writing skills.
  • Versatile
  • Ambitious
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Professional with over 4 years of experience in project management and process improvement initiatives across the enterprise.

Accomplishments

  • Produced consistent high-quality, keyword-rich content that secured top 3 rankings on Google SERPs for data analysis.
  • Worked alongside designers and developers to create visually compelling landing page content that drove 84% more conversions.
  • Collaborated with team of 18 in the development of method.
  • Consistently maintained brand voice and tone across all platforms, significantly boosting audience retention by 25%.
  • Leveraged on-site content personalization tools to increase user dwell time by 67% and improve customer segmentation.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Generated 13 new content ideas through competitor analysis and social listening efforts, improving content diversity across channels.
  • Led a content revamp that transformed the landing page conversion rate from 29% to 82% through data-driven A/B testing.
  • Collaborated with the sales team to create B2B content that resulted in a 52% improvement in lead conversion rates.
  • Documented and resolved method which led to initiative.

Affiliations

  • American Marketing Association (AMA) – Member
  • MarketingProfs PRO Member
  • Association for Computing Machinery
  • Rotary International
  • Association of National Advertisers (ANA) Digital & Social Marketing Committee
  • Society of Human Resource Management
  • International SEO Professionals Association
  • Facebook Blueprint Certified Specialist
  • Freemason
  • Certified Content Marketing Specialist (CCMS)

Certifications

  • Google Analytics Individual Qualification (GAIQ)
  • Google Tag Manager Fundamentals Certification
  • Salesforce
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Adobe Certified Professional in Digital Video Effects
  • Certified Specialist in Influencer Marketing by Influencer Marketing Hub
  • ASPM Email Marketing Certification
  • LinkedIn Marketing Strategy Certification
  • Advanced Content Strategy Certification by Coursera Ironclad Systems
  • SHRM Senior Certified Professional (SHRM-SCP)

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