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Skills

  • Setting sales goals
  • Sales report analysis
  • Sales floor support
  • Consultative sales techniques
  • Installed sales paperwork
  • Sales and marketing expertise
  • Sales and Use Tax Invoices
  • Door-to-door sales experience
  • Retail energy sales
  • Sales team leadership

Work Experiences

  • Generated over $6 in new business during the 7 quarter.
  • Collaborated with the marketing team.
  • Daily workflows, such as inbound calls, quotes, and sales-related inquiries, were prioritized.
  • Awarded Outstanding Service Award for top-performing sales.
  • Used consultative selling skills to identify needs, deliver solutions, and overcome objections.
  • Adapted sales strategy for framework.
  • Had a 8% account retention rate, which was significantly higher than the industry average of 2%.
  • Achieved results over a 18 months.
  • Answered an average of 13 incoming customer calls on a daily basis.
  • Kept up to date on all products that were available.

Summaries

  • Growing advertising agency key accounts and breaking into new markets is part of my background.
  • Bringing top-notch planning and multitasking skills to the table, as well as a hardworking and determined attitude.
  • Dedicated to providing excellent customer service.
  • Call completion rates and goal attainment were both above average.
  • Willing to put in long hours to expand customer base and gain new accounts.
  • Strong desire to put a strong emphasis on client retention.
  • Ready to bring 16 years of sales success to Northwind and help it grow dramatically.
  • In 18 months, $18 in revenue was generated.
  • Individual sales quotas and weekly goals were met with ease.
  • Ability to process and track sales orders using CRM.

Accomplishments

  • Implemented data-driven advertising strategies that helped increase client exposure, resulting in a 22% increase in click-through rates.
  • Worked closely with marketing team to align campaigns, resulting in a 45% uptick in customer inquiries.
  • Developed tailored advertising campaigns for clients, improving their visibility and resulting in a 30% increase in inbound leads.
  • Mentored new inside sales staff, leading to a 26% success rate in onboarding and rapid attainment of their sales goals.
  • Achieved a 64% increase in customer retention by building long-term relationships with key advertisers.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved CPA to enhance product knowledge, leading to 40% improvement in product demo success rates.
  • Collaborated with team of 11 in the development of procedure.
  • Improved customer retention rates by 72% through ongoing engagement and personalized advertising follow-ups.
  • Established a customer base of 7 accounts for newly-created division in one year.

Affiliations

  • Salesforce Certification (Salesforce Administrator)
  • International Association of Professional Salespeople (IAPS)
  • Toastmasters
  • Sales Enablement Society (SES)
  • Customer Relationship Management (CRM) Association
  • National Federation of Independent Business (NFIB)
  • Toastmasters International (for communication and leadership skills)
  • Jaycees
  • National Association of Social Workers
  • American Marketing Association

Certifications

  • Fundamentals of Customer Acquisition Management (CAM)
  • Salesforce
  • Professional Digital Strategist (PDS) Certification
  • First Aid/CPR Certified
  • Google Ads Measurement Certification
  • CompTIA A+ Technician
  • Certified Professional Sales Person (CPSP)
  • Google Ads Video Certification
  • LinkedIn Marketing Solutions Fundamentals
  • SHRM Certified Professional (SHRM-CP)

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