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Skills

  • Developing custom recruitment scripts
  • Data entry and record-keeping accuracy
  • Conflict resolution and de-escalation
  • Diagnostic interviewing
  • Relationship development
  • Cold calling and candidate outreach
  • Data mining
  • Interview scheduling and coordination
  • Team management
  • Customer Relationship Management (CRM) Software Proficiency

Work Experiences

  • Boosted positive applicant experience.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with hiring managers to define role needs and pinpoint top candidates, filling 15 positions within Miscellaneous.
  • Analyzed recruitment metrics.
  • 3 potential participants were recruited and screened by me.
  • Built rapport with passive candidates.
  • Delivered information from a script about surveys for an on-demand phone project assignment.
  • Collaborated with recruiting coordinators to ensure smooth interview scheduling, reducing interview no-show rates by 48%.
  • Achieved results within the past year.
  • Answered 17 calls per the past year to help customers with their questions and concerns.

Summaries

  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Telephone Recruiter with 3 years of successful risk assessment and vendor management experience.
  • Achieved results over the past year.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • An experienced Telephone Recruiter with a proven ability to assess cultural fit and match candidates with Summit Group values, driving down turnover by 71%.
  • Motivated individual who has spent more than 4 years working for a Lakeside Partners organization and has been trained to be a top-level Interviewer.
  • Flexible and self-assured, promoting cross-functional collaboration and performance reporting as well as workflow optimization.
  • Adept at managing applicant tracking systems.
  • Achieved 6 successful candidate placements.
  • Clear understanding of workflow optimization and stakeholder engagement as well as risk assessment training.

Accomplishments

  • Worked alongside the marketing team to design job advertisements, leading to an applicant pool expansion of 21% in Miscellaneous.
  • Proactively managed and refined candidate pools, leading to a 82% faster candidate selection process across multiple job roles.
  • Collaborated cross-functionally with HR and department heads to tailor recruiting strategies, which effectively reduced candidate sourcing time by two years.
  • Introduced a mentorship program for new recruits, reducing onboarding time to achieve productive call quotas by the past year.
  • Audited team call processes and implemented strategic adjustments, elevating total candidate conversion rate by 34% across 2 campaigns.
  • Spearheaded a recruitment campaign for Miscellaneous, successfully onboarding 15 candidates within the past year.
  • Monitored and maintained a candidate call response rate of 77% within Miscellaneous, ensuring timely communication and improved recruitment outcomes.
  • Achieved 50% fulfillment rate for candidate placement within Miscellaneous, consistently exceeding client expectations and recruitment deadlines.
  • Collaborated with team of 17 in the development of category.
  • Maintained weekly reports detailing key performance metrics such as call volume, response rates, and candidate conversions, used by senior management to adjust strategies.

Affiliations

  • International Public Management Association for HR (IPMA-HR)
  • Global Association of Talent Recruitment & Benchmarking
  • Society of Human Resource Management
  • Human Capital Institute (HCI)
  • American Society of Safety Professionals
  • American Staffing Association (ASA)
  • National Association of Executive Recruiters (NAER)
  • National Association of Colleges and Employers (NACE)
  • International Council of Nurses
  • National Federation of Independent Businesses (NFIB)

Certifications

  • Recruitment Marketing Certification (RMC) - procedure
  • Certified Recruitment Process Outsourcing (RPO) Professional - Brightline
  • CompTIA Security+
  • ServSafe
  • Professional Recruiter Certification (PRC) - Meridian
  • Certified Ethical Recruiter (CER) - metric
  • Talent Acquisition Certification - process
  • Certified Sales Negotiation Professional - Cedar Works
  • Conflict Resolution Certification – Vantage
  • Certified Professional in Human Resources (PHR) - Summit Group

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