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Skills

  • Shift checklists
  • Business operations
  • Cheerful and energetic
  • Typing speed 15 WPM
  • EAS auditing proficiency
  • ICVERIFY software
  • Internal auditing
  • Excellent time management
  • Resolution-oriented
  • Team Leadership

Work Experiences

  • Guided
  • Increased security by 10% by implementing customer and associate safety protocols.
  • Attended 16 team meetings to express my concerns and provide constructive feedback to others each month.
  • Promptly informed the leadership team of any violations of store policies.
  • Was able to reduce system incidents by 15%.
  • Maintained a friendly and professional demeanor when dealing with customers.
  • Was in charge of opening and closing the store, as well as counting cash, opening and closing cash registers, and assigning staff.
  • Reduced
  • Advised
  • Recommendation

Summaries

  • Motivated individual.
  • Asset Protection Manager with 11 years of successful stakeholder engagement and strategic planning experience.
  • Asset Protection Manager with 9 years of experience in strategic planning.
  • Prepared to apply 9 years of Retail experience to a new challenging role at Harbor & Co..
  • Focused on customer service
  • Used my investigative and communication skills to obtain information and evidence.
  • Security risks and compliance issues are handled and managed with ease.
  • Reliable, punctual, and diligent.
  • Having an unrivaled commitment to customer service.
  • As a Asset Protection Manager in the Portland area, Accurate Loss Prevention Manager looking to expand skills and take on new responsibilities.

Accomplishments

  • Created and introduced rigorous auditing procedures for high-risk areas, helping secure 24% higher inventory accuracy.
  • Implemented preventive measures for online order fraud, which reduced digital theft by 76% in 2023.
  • Successfully trained 15 employees on loss prevention procedures through interactive courses, leading to an overall 43% improvement in store compliance scores.
  • Achieved status as one of 6 top sales performers in the region comprised of 13 stores.
  • Developed a data-driven approach to identify theft trends, improving monitoring precision and yielding a 36% reduction in loss during three years.
  • Managed a team of 7 asset protection associates, resulting in a 21% decrease in store-level theft year-over-year.
  • Implemented an enhanced asset protection reporting tool, enabling more efficient tracking and reducing investigation time by 20% hours.
  • Reduced shrinkage by 40% by implementing advanced monitoring practices in collaboration with inventory management systems.
  • Championed new protocols for securing high-value products in transit, leading to a 63% reduction in supply chain losses.
  • Mentored and coached a team of asset protection associates, securing a Six Sigma for compliance best practices within 18 months.

Affiliations

  • Volunteer with Chicago's Anti-Theft & Safety Coalition
  • Active Participant in the FBI Retail Theft Task Force (Austin)
  • Member of ASIS International (2015 - Present)
  • Member of Private Sector Security Program from procedure
  • Loss Prevention Foundation (LPF) Member 2023
  • Project Management Institute
  • Member of International Association of Interviewers (IAI) since 2017
  • Association of Information Technology Professionals
  • Association for Computing Machinery
  • Northwind's Loss Prevention Internal Advisory Group – Adviser Role

Certifications

  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • Advanced Anti-Theft Systems Certification (AATSC), certified by metric
  • Occupational Health and Safety Certification (OSHA), provided by Harbor & Co.
  • SHRM Certified Professional (SHRM-CP)
  • Workplace Emergency Planning and Asset Security Certification, awarded by Vantage in 2021
  • Crime Prevention Through Environmental Design (CPTED), certified by Meridian
  • Certified Security Supervisor (CSS), accredited by Ironclad Systems
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Apple Certified Associate (ACA)

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