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Skills

  • Operational improvement
  • Application of digital X-rays
  • Relationship development
  • Organization
  • Cavity prevention programs
  • Budget management for clinic operations
  • Compliance with sterilization standards
  • Team leadership and supervision
  • Active listening and empathy in patient care
  • Medical office administration

Work Experiences

  • Achieved PMP.
  • Conducted oral cancer screenings on all adult patients, aiding in the early detection of 23% of referred cases.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Conducted oral cancer screenings on adult patients.
  • Had an excellent attendance record and was always on time for work.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Looked for industry trends on social media and through online sources.
  • Transported Workday to three years customer locations.
  • Both intraoral and extraoral dental x-rays were exposed, developed, and mounted by me.
  • Achieved a 43% reduction in cavity rates.

Summaries

  • Achieved Excellence Award for patient care.
  • Clear understanding of workflow optimization and process improvement as well as strategic planning training.
  • Dental prophylaxis, workflow optimization and performance reporting are expert at coordinating and carrying out oral care treatments.
  • Achieved President's Club for patient care and excellence in communication, securing 76% patient feedback rating as ‘excellent’ in 2021.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved 42% accuracy in dental charting.
  • Strengths in budget management and risk assessment backed up by Dental training.
  • Achieved results over one year.
  • Collaborative and detail-oriented hygienist.
  • Passionate Dental Hygienist with 14 years of preventive dental care experience.

Accomplishments

  • Trained and supervised dental interns in real-time patient care, achieving a 63% reduction in treatment protocol errors.
  • Orchestrated a team of 6 dental assistants during high-demand periods, optimizing workflow and reducing average patient wait times by 76%.
  • Collaborated with external dental supply representatives to introduce the latest hygiene products, leading to a 48% increase in patient satisfaction and clinic profitability.
  • Successfully organized and led a local community outreach program, providing free oral health screenings to over 7 participants.
  • Facilitated quarterly team meetings to discuss clinical improvements and patient care, resulting in 12 actionable solutions that enhanced team performance.
  • Managed and optimized the clinic’s supply budget, saving $18 per quarter through careful vendor negotiations and bulk purchasing.
  • Facilitated a 68% increase in revenue by introducing new hygiene products and implementing upsell initiatives for at-home care kits.
  • Reduced patient wait times by 83% through optimized patient scheduling and chairside time management techniques.
  • Documented and resolved initiative which led to process.
  • Utilized advanced digital X-ray technology to improve radiographic diagnostics, leading to a reduction of retakes by 55%.

Affiliations

  • Association for Computing Machinery
  • Association for Healthcare Research and Quality (AHRQ)
  • National Oral Health Conference (NOHC) Contributor
  • Allied Dental Professionals Association
  • American Dental Assistants Association (ADAA)
  • Lions Club
  • National Dental Hygienists' Association (NDHA)
  • National Network for Oral Health Access (NNOHA)
  • Freemason
  • Toastmasters

Certifications

  • Certificate in Pain Control and Management in Dentistry - method
  • Cisco Certified Network Associate (CCNA)
  • First Aid/CPR Certified
  • Certified in Local Anesthesia and Nitrous Oxide Administration - program
  • Advanced Ergonomics in Dentistry Certification - Meridian
  • Google Certified Professional Cloud Architect
  • Fluoride Varnish and Sealant Application Certification - initiative
  • Oral Health Educator Certification - National Association of Dental Hygienists
  • Registered Dental Hygienist (RDH) - framework
  • Certified in CPR and Basic Life Support (BLS) - American Heart Association (AHA)

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