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Skills

  • Award recognition for top sales
  • Feature demonstrations
  • Communications
  • Team building
  • Business-to-business (B2B) negotiations
  • Personalized vehicle demonstration
  • Problem-solving in customer transactions
  • First Aid/CPR
  • Product knowledge of premium and luxury vehicles
  • Negotiation of vehicle financing

Work Experiences

  • Achieved results over one quarter.
  • Taught new associates how to operate the cash register, including how to open it, conduct customer transactions, and balance the drawer.
  • Achieved 83% sales growth in 2022 by leveraging deep product knowledge of Audi models and tailoring sales strategies to client needs.
  • Kept the checkout area tidy by sweeping the floors and emptying the trash cans.
  • Helped customers sign up for store loyalty programs and explained the benefits in detail.
  • Collaborated cross-functionally with marketing teams.
  • Achieved 34% growth in corporate sales in Columbus.
  • Achieved results in just 18 months.
  • Achieved 54% more hybrid/electric vehicle sales.
  • Collaborated cross-functionally with marketing teams to create targeted campaigns, contributing to a 35% uplift in Audi’s market share in Austin.

Summaries

  • Extensive inventory management and shipment processing experience.
  • Successful Audi Brand Specialist with 3 years of high-volume car sales experience.
  • Award-winning Audi Brand Specialist dedicated to showcasing Audi’s premium features through personalized client experiences and engaging test drive events.
  • Costs were consistently reduced while profits were increased.
  • Audi Brand Specialist with a strong focus on tailoring sales strategies to client preferences, achieving 51% more closed deals year-over-year.
  • Product merchandising, payment processing, and cleaning knowledge.
  • Awarded Employee of the Year for excellence in sales performance.
  • Accomplished Audi Brand Specialist.
  • Actively involved in collaborative sales campaigns.
  • Achieved higher average transaction values of up to $13.

Accomplishments

  • Analyzed sales trends to forecast demand for new and limited-edition Audi models, contributing to more effective inventory planning.
  • Facilitated partnerships with regional media outlets to increase dealership coverage, driving a 47% uptick in inbound inquiries for premium Audi models.
  • Played a key role in achieving dealership’s highest quarterly revenue in 2020, contributed by focusing on premium Audi models.
  • Participated in proactive sales performance analysis, leading to the identification of underperforming areas and a subsequent 32% increase in showroom conversions.
  • Streamlined inventory management processes, leading to increased showroom availability of high-demand Audi models, reducing wait times by 48% days.
  • Resolved product issue through consumer testing.
  • Successfully integrated accessories up-sell strategies into sales conversations, contributing an additional 19% revenue per vehicle in aftermarket sales.
  • Documented and resolved category which led to process.
  • Managed complex customer orders for specialized Audi features, ensuring timely delivery and maintaining a customer satisfaction rate of 52%.
  • Revised and optimized presentation materials for use in high-end Audi sales, leading to a 46% lift in buyer engagement.

Affiliations

  • Rotary International
  • National Association of Fleet Administrators (NAFA)
  • Audi Certification in Quattro System Expertise
  • Audi AG Training and Certification Program
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • Jaycees
  • Chamber of Commerce Local Business Member
  • National Association of Sales Professionals (NASP)
  • International Motor Press Association (IMPA)

Certifications

  • Project Management Professional (PMP)
  • Certified Automotive Business Development Manager (BDM)
  • Audi Certified Sales Manager
  • Luxury Vehicle Sales Certification framework
  • Audi Brand Academy Certification
  • Certified in Precision Performance Selling Vantage
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • Certified Automotive Sales Professional (CASP)
  • Certified Master Dealer (CMD) - Harbor & Co.

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