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Skills

  • Supervision
  • Communications
  • Compliance and Policy Adherence
  • Data-driven decision making
  • Method equipment
  • HR Metrics Reporting
  • First Aid/CPR
  • Organizational Development
  • File and records management
  • Budgets

Work Experiences

  • Created a checklist workflow.
  • Instructed employees on how to use HR software, with a focus on the method, procedure, and process features.
  • Improved office processes, such as record tracking and category, by implementing process improvements.
  • Created a more collaborative work culture.
  • Analyzed post-onboarding surveys.
  • Collaborated with Learning & Development.
  • Collaborated with Learning & Development to integrate ongoing training into the onboarding process, reducing turnover in critical category roles by 37%.
  • Cut administrative processing time by 6 hours per hire.
  • Achieved a 19% improvement in onboarding satisfaction scores.
  • Contributed to an Employee of the Year-winning onboarding program.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved results over the past 6 months.
  • Proficiency in workflow optimization and stakeholder engagement.
  • Methodical and adaptable Human Resources Specialist with 6 years of experience advising Miscellaneous-related businesses.
  • Supporting recruitment efforts with a focus on attracting and retaining talented employees.
  • Boosted company engagement by 64%.
  • Award-winning team in the Miscellaneous sector.
  • By relying on excellent interpersonal skills, high-level emotional intelligence, and solid expertise in employee relations, sophisticated in communicating and collaborating effectively.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Co-led welcome sessions.

Accomplishments

  • Hosted weekly onboarding sessions for all new hires in Boston, ensuring 9% completion of necessary training and documentation.
  • Reduced employee turnover in category by 22% through enhanced training and onboarding initiatives in collaboration with Learning & Development.
  • Developed and executed customized onboarding roadmaps for each new hire, which resulted in a 43% improvement in new hire satisfaction surveys.
  • Created and implemented a company-wide onboarding program that decreased time-to-productivity by 12 days for all new hires.
  • Collaborated with Learning & Development to add role-specific ongoing training into the onboarding protocol, increasing employee role engagement by 41%.
  • Developed an orientation program that included team introductions, system training, and compliance briefings, reducing time-to-productivity by 11 days.
  • Successfully decreased the time it takes to deliver new hire equipment by 13 days through partnership with procurement and IT.
  • Collaborated with managers to create role-specific training materials, improving job readiness by 24% for new hires.
  • Managed end-to-end onboarding process for 14 new hires in 2018, achieving 80% compliance with established timelines.
  • Resolved product issue through consumer testing.

Affiliations

  • HR Professional Affiliate Program at program - Guest Speaker
  • Certified Change Management Practitioner through procedure
  • HR Certification Institute (HRCI) - OSHA, Certified in 2015
  • Member of the Global HR Onboarding Forum
  • International Council of Nurses
  • Association for Talent Development (ATD), Member, 2016–Present
  • National Association of African Americans in Human Resources (NAAAHR)
  • Toastmasters
  • Allied HR Partners - Contributor and Community Leader
  • National Society of Leadership and Success (NSLS) - Affiliate

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Training and Development Specialist
  • CompTIA A+ Technician
  • Dale Carnegie Training: Employee Management Programs
  • Certified HR Software Professional Adobe Creative Suite
  • Salesforce
  • Recruiting and Onboarding Tools & Techniques Certification
  • Certified Learning & Development Professional (CLDP)

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