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Skills

  • Handling medically complex lactation cases
  • Health literacy improvement
  • Cross-disciplinary Communication
  • Improving breastfeeding initiation and duration rates
  • Problem resolution
  • Relationship development
  • Advocating for policies supporting breastfeeding in public spaces
  • Exclusive breastfeeding advocacy
  • Interventions understanding
  • Community outreach and workshops

Work Experiences

  • Oversaw the delivery of metric project by initiative team, which resulted in method.
  • Collaborated with an interdisciplinary team to optimize postpartum care and reduce formula supplementation in newborns by 85%.
  • Authored breastfeeding guides and educational materials.
  • Identified process improvements in day-to-day functioning of department.
  • Addressed specific medical conditions.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with obstetricians, pediatricians, and midwives to ensure seamless integration of lactation services, improving overall patient care outcomes.
  • Achieved consistent improvements in patient-reported satisfaction scores by providing compassionate, expert lactation support during crucial postpartum periods.
  • Looked for industry trends on social media and through online sources.
  • Solved metric issues, improved operations, and provided excellent customer service.

Summaries

  • Breastfeeding advocate and educator with a solid history of developing hospital breastfeeding policies that led to Baby-Friendly USA certification in 2023.
  • Certified Lactation Counselor with over 2 years of experience helping new mothers increase breastfeeding success rates by 67% through individualized care plans and professional support.
  • Advocate for maternal health, successfully trained healthcare teams across Austin in lactation techniques, increasing exclusive breastfeeding rates by 19%.
  • Achieved results in 2022 at program.
  • Achieved results at Chicago in just one year.
  • Certified Lactation Counselor is a multi-talented Certified Lactation Counselor who is consistently rewarded for planning and operational improvements.
  • Assisted mothers facing significant feeding challenges.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Advocated for maternal health.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Conducted lactation consultations for 4 postpartum patients, increasing exclusive breastfeeding rates at discharge by 39%.
  • Documented and resolved process which led to framework.
  • Facilitated regular lactation support groups, increasing community engagement and fostering a 65% greater retention rate in breastfeeding among participants.
  • Partnered with Northwind in Portland to implement lactation policies, yielding improvements in maternal satisfaction with breastfeeding services by 53%.
  • Resolved product issue through consumer testing.
  • Trained 6 healthcare providers on updated lactation support techniques, boosting client satisfaction by 52% in post-consultation surveys.
  • Lobbied local representatives for increased funding for low-income breastfeeding families, resulting in 8 in program expansions that benefited over 17 families.
  • Developed and delivered lactation education workshops that empowered a medical team of 11 healthcare professionals to increase breastfeeding support efforts.
  • Trained 15 pediatric and obstetric healthcare professionals on best practices in lactation support, improving mother and infant health outcomes by 40%.
  • Developed comprehensive lactation handbooks for new parents, distributed in 2 healthcare facilities and serving more than 5 families annually.

Affiliations

  • National Alliance for Breastfeeding Advocacy (NABA) Advocate
  • Society of Human Resource Management
  • Volunteer Counselor with Postpartum Support International for breastfeeding mothers
  • Association for Computing Machinery
  • International Association of Administrative Professionals
  • International Council of Nurses
  • Project Management Institute
  • Maternal Infant Health Program (MIHP) Advisory Council Participant
  • Supporter of Baby-Friendly Hospital Accreditation at process
  • Toastmasters

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Breastfeeding Specialist (CBS) - Ironclad Systems
  • Infant and Young Child Feeding Specialist - Cedar Works
  • CompTIA Security+
  • Certified Childbirth Educator (CCE) - category
  • ServSafe
  • Postpartum Doula Certification - metric
  • Certified Lactation Educator Counselor (CLEC) - Summit Group
  • Certified Business Analysis Professional (CBAP)
  • Professional Lactation Specialist Certification - framework

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