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Skills

  • Supervision
  • Team management
  • Budgeting
  • Automation of Reporting Processes
  • ISO Scrum Master Compliance
  • Business process re-engineering
  • Project organization
  • Financial Management
  • Regulatory compliance
  • Problem resolution

Work Experiences

  • Achieved a 69% success rate in first-round assessments.
  • Applied methods across operations.
  • Authored comprehensive operational guidelines leading to a 13% decrease in procedural errors and a 73% increase in team efficiency.
  • Achieved operational risk reduction of 53%.
  • Advocated and implemented standardized KPI tracking throughout Ironclad Systems, leading to measurable performance improvements of 23% against benchmarks.
  • Was the company's top salesperson for two years in a row, increasing annual revenue by 13%.
  • Achieved a 16% decrease in procedural errors.
  • Achieved a 79% improvement in quality control.
  • Led performance initiatives that resulted in a 9% increase in revenue.
  • Advocated for standardized KPI tracking.

Summaries

  • Adept in leading quality assurance for Salesforce, achieving a 21% success rate in first-round assessments across 17 departments.
  • Proven ability to develop and maintain relationships with key accounts in order to boost overall productivity and profit margins.
  • Chief of Standardization with 7 years of experience in Miscellaneous who is detail-oriented.
  • Driven and visionary change manager committed to continuous business improvement with a focus on increasing revenue and streamlining operations.
  • Costs were consistently reduced while profits were increased.
  • By effectively determining and meeting customer needs, implementing price models, and optimizing inventory control procedures, the network is expanded.
  • Achieved a 58% success rate in first-round assessments.
  • Adept in continuous improvement strategies.
  • Successful Chief of Standardization with 12 years of progressive Miscellaneous experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.

Accomplishments

  • Reduced organizational audit deficiencies by 82% through the effective introduction of enhanced documentation and compliance standards.
  • Collaborated with IT to standardize Salesforce, eliminating redundant processes and saving the company $221,000 in operational costs.
  • Standardized reporting procedures across 7 departments, reducing reporting delays by 25% and saving 18 man-hours per week.
  • Fostered the adoption of QuickBooks, cutting data analysis times by 9 hours per month and improving decision-making speed.
  • Authored 6 procedural manuals for product, cutting training time by 37%.
  • Documented and resolved framework which led to standard.
  • Collaborated with team of 15 in the development of framework.
  • Led standardization efforts for sales, reducing policy variance by 51% while maintaining agility in operational scope.
  • Introduced process simplification methods in program, reducing time to complete core activities by 15 days and improving productivity by 37%.
  • Achieved 18% compliance through quarterly audits and training across 10 sites, as a result of streamlined oversight programs.

Affiliations

  • American Marketing Association
  • Affiliated with The InterNational Committee for Information Technology Standards (INCITS)
  • Affiliation with Project Management Institute (PMI) with a focus on PMBOK alignment
  • Jaycees
  • Participation in the International Aerospace Quality Group (IAQG) Standards
  • Founder/Member - Corporate Standards Council 2020
  • International Council of Nurses
  • American Society of Safety Professionals
  • National Association of Social Workers
  • Active Participant in the World Standards Cooperation (WSC) Meetings

Certifications

  • Certified Professional in Supply Management (CPSM)
  • Apple Certified Associate (ACA)
  • ISO 45001 Occupational Health and Safety Management Systems Certification
  • Certified Business Analysis Professional (CBAP)
  • CompTIA A+ Technician
  • ServSafe
  • SAFe Agilist Certification (SA)
  • Certified Information Security Manager (CISM)
  • ISO 9001:2015 Lead Auditor
  • ISO/IEC 27001 Information Security Management Systems Certification

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