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Skills

  • First Aid/CPR
  • Compliance with retention laws and policies
  • HTML understanding
  • Customer service
  • Crisis management in record retrieval during program
  • System Analysis
  • Relationship development
  • Advanced knowledge of program
  • Communications
  • Document security protocols

Work Experiences

  • Achieved document control improvements.
  • Had an excellent attendance record and was always on time for work.
  • Achieved a 46% improvement in record retrieval times.
  • Achieved a 60%-higher success rate for case preparation.
  • Coordinated with external audit teams to prepare and provide over 14 requested documents and data sets, resulting in a clean audit.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Completed an organizational audit.
  • Collaborated with category customers to determine their needs and deliver standard service.
  • Analyzed and categorized 8 historical documents.
  • Completed the project in under 6 months.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Adept at spearheading records digitization campaigns.
  • Achieved 85% improvement in document retention efforts by training 7 staff in innovative records retention strategies, enhancing overall archival efficiency.
  • Achieved 23% improvement in document retention efforts.
  • Adhered to strict access and security protocols.
  • Adept at mentoring junior staff.
  • Consistently eliminated potential audit risks.
  • Adaptable Records Administrator.
  • Decreased delays in documentation by 69%.
  • Addressed 10 non-compliant records.

Accomplishments

  • Performed analysis of existing archival systems to recommend process improvements, leading to a 82% boost in productivity.
  • Created training materials and conducted workshops on system, enhancing team proficiency by 39% in the past year.
  • Managed compliance tracking that supported audit outcomes with zero discrepancies across 4 records repositories.
  • Collaborated with team of 5 in the development of program.
  • Collaborated with IT on a seamless integration of method, which reduced document downtime by 27%.
  • Provided records administration expertise during ISO method audit, ensuring no non-conformances in document processes.
  • Advised senior leadership on best practices for offsite and digital document repository management, leading to a 64% cut in storage costs.
  • Directed integration between procedure and method, streamlining document management across 10 departments.
  • Standardized document classification and metadata practices, facilitating faster retrievals and reducing lost documents by 70%.
  • Spearheaded a legacy data digitization project, converting over 2 documents, improving retrieval time by 44%.

Affiliations

  • Legal Information Governance Organization (LIGO) – Engagement in developing legal frameworks that ensure records compliance with federal regulations.
  • Enterprise Content Management Association – Active participant in workshops focused on managing records and content across the digital enterprise.
  • Jaycees
  • Certified Information Systems Security Professional (CISSP) – Pursuing or maintaining certification with a focus on records security and access control systems in organized filing environments.
  • Society of Corporate Compliance and Ethics (SCCE) – Maintaining awareness of evolving regulatory changes that affect document retention and compliance in the corporate environment.
  • Institute of Certified Records Managers (ICRM) – Working towards or maintaining CRM certification to enhance capability in information governance and records retention strategies.
  • National Archives and Records Administration (NARA) – Member participating in courses that promote the preservation and accessibility of classified and sensitive records.
  • Information and Records Management Society (IRMS) – Member attending workshops on emerging trends in physical and digital records management for medium to large organizations.
  • E-Records Management Association – Attended multiple industry events on electronic records systems to exchange ideas on paper-to-digital archiving processes.
  • Society of Women Engineers

Certifications

  • Change Management Practitioner Certification
  • Google Cloud Professional Data Engineer
  • Certified Information Security Manager (CISM)
  • Certified Document Security and Control Professional (CDSCP)
  • Lean Six Sigma Green Belt Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Digital Transformation Manager (CDTM)
  • Certificate of Cloud Security Knowledge (CCSK) by Cloud Security Alliance
  • Data Governance & Stewardship Professional (DGSP)
  • ServSafe

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