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Skills

  • Cross-functional team collaboration
  • Conference planning
  • Administrative support specialist
  • System updates
  • 7 WPM typing speed
  • Office management
  • Invoice processing
  • Restocking supplies
  • Flexible
  • Insurance Verification

Work Experiences

  • Used SAP and survey instruments to collect data for various studies.
  • Double-checked the accuracy and integrity of the files and fixed any errors.
  • Created and updated Adobe Creative Suite spreadsheets for tracking, analyzing, and reporting on method and procedure data.
  • Correspondence, forms, reports, calendars, and other documents were among the things I prepared.
  • Organized meetings and set up meeting rooms.
  • Was in charge of compiling and reviewing medical records.
  • Assessed the urgency and priorities before accepting or declining appointments and meetings with the CEO.
  • Taught patients about medicine and how to use at-home healthcare devices.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Was in charge of screening resumes and coordinating phone and in-person interviews.

Summaries

  • Prepared to bring 9 years of experience to Ironclad Systems and take on a new and challenging role.
  • Patient Access Specialist is a dependable and enthusiastic Patient Access Specialist with 15 years of front desk management experience.
  • Team player who is knowledgeable in risk assessment and process improvement.
  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • Patient Access Specialist is a skilled Patient Access Specialist who can train new administrative professionals, support program needs, and manage projects with little supervision.
  • In search of a new professional challenge in a fast-paced setting.
  • 15 years of experience in general office procedures, process improvement and risk assessment.
  • Risk assessment and performance reporting are tasks that I am uniquely qualified to perform.
  • Ready to take on a new challenge in an exciting position with a Miscellaneous company to help them achieve even greater success.
  • Dedicated clerical team member seeking additional work experience in the Miscellaneous.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Oversaw implementation of new phone system which resulted in more cost-effective service.
  • Led department in achieving regulatory audit compliance within 17 months, ensuring smooth operation during accreditation surveys.
  • Facilitated communication between multidisciplinary teams and patients, improving coordination of care and reducing patient frustration by 33%.
  • Resolved product issue through consumer testing.
  • Earned “President's Club” in 2018.
  • Vendor Management: Negotiated low vendor rates for office supplies.
  • File Management: Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
  • Management Support: Ensured smooth operations by supporting executive team.
  • Trained 9 temporary accounting administrative staff during tax season.

Affiliations

  • Certified Revenue Cycle Specialist 2020 - AAHAM
  • Digital Ambassador for Patient Engagement Improvement Through Data
  • Association of Clinical Documentation Improvement Specialists (ACDIS)
  • Healthcare Financial Management Association (HFMA)
  • Society of Women Engineers
  • Association of Information Technology Professionals
  • Jaycees
  • International Council of Nurses
  • Presenter at Annual Health Administration Conference on Patient Access Topics 2020
  • American Medical Informatics Association

Certifications

  • CompTIA Network+
  • Medical Office Administration Certification - Northwind
  • Certified Public Accountant (CPA)
  • Certified Public Accountant
  • Total HIPAA Compliance Certification - Health Insurance Portability and Accountability Act
  • Medical Billing and Reimbursement Specialist Certification - Beacon Labs
  • Healthcare Administration and Patient Services Certificate - Meridian
  • Certified Electronic Health Records Specialist (CEHRS) - National Healthcareer Association (NHA)
  • CompTIA Security+
  • ServSafe

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