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Skills

  • Communications
  • Operational improvement
  • Supervision
  • Business Process Outsourcing (BPO)
  • System equipment
  • KPI monitoring and reporting
  • Financial forecasting and analysis
  • Business Transformation and Modernization
  • Wireshark software
  • Developing security plans

Work Experiences

  • Achieved Employee of the Year for exceeding performance metrics by implementing forecasting models that resulted in $16 in cost savings.
  • Achieved a 80% increase in customer satisfaction.
  • Achieved 17% productivity improvement.
  • Achieved improvement over 2020.
  • Coordinated a company-wide sustainability initiative.
  • Accomplished this within 2 months.
  • Recommend that security systems and procedures be improved.
  • Achieved 83% faster time-to-market.
  • Coordinated a company-wide initiative for sustainability, cutting carbon emissions by 19% while maintaining operational capacity.
  • Achieved Innovation Award for exceeding performance metrics.

Summaries

  • Accomplished specialist with a focus on advanced vendor management strategies, escalating contract renewal rates by 31% and fostering long-term partnerships.
  • Accomplished at orchestrating high-impact projects from inception to execution, driving $6 in cost savings and increasing project accuracy by 81%.
  • Extensive experience developing and testing cloud-based software security frameworks.
  • Achieved 62% growth in competitive environments.
  • Identifying business risks and compliance issues, as well as designing proactive solutions, is a demonstrated skill.
  • Achieved 72% improvements in 40%.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Chief Specialist is a multi-talented Chief Specialist who is consistently rewarded for planning and operational improvements.
  • Aligned 12 departments.
  • Achieved cost reductions of $2.

Accomplishments

  • Developed scalable solutions for post-merger system integration, achieving a 68% increase in functionality and reducing downtime by 84%.
  • Reduced operational expenses by $3 annually through strategic supplier negotiations and resource allocation adjustments.
  • Restructured business development strategies, securing 11 new contracts worth $6 and boosting annual revenue growth by 19%.
  • Led successful integration of 3 departments post-merger, ensuring cohesive operations and increased cross-functional efficiency in 6 months.
  • Developed a supply chain optimization project that reduced procurement costs by $12 and improved on-time delivery across standard by 42%.
  • Secured 12 new client accounts in Raleigh, contributing to a 85% increase in regional market share in 2015.
  • Provided mentorship to a team of 2 project managers, enhancing their skillsets and achieving a 16% increase in project delivery efficiency.
  • Designed and led an organization-wide leadership development program that boosted mid-level manager effectiveness, reducing turnover by 67%.
  • Documented and resolved program which led to category.
  • Implemented Lean Six Sigma continuous improvement initiatives, saving $15 in annual operations costs and improving production outcomes by 56%.

Affiliations

  • International Federation of Operational Research Societies (IFORS)
  • International Association for Contract & Commercial Management (IACCM)
  • Project Management Institute (PMI)
  • Project Management Institute
  • Institute for Supply Management (ISM)
  • Toastmasters
  • Council of European Professional Informatics Societies (CEPIS)
  • National Association of Social Workers
  • Global Business Travel Association (GBTA)
  • World Trade Organization (WTO)

Certifications

  • Strategic Financial Leadership Certification - Ironclad Systems
  • SHRM Certified Professional (SHRM-CP)
  • Apple Certified Associate (ACA)
  • ServSafe
  • Google Certified Professional Cloud Architect
  • Certified Supply Chain Professional (CSCP) – Meridian
  • ITIL Foundation Certification in IT Service Management - procedure
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • Change Management Practitioner Certification - Vantage

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