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Skills
Work Experiences
- Was in charge of loading and unloading aircraft cargo, including baggage and freight, as well as assisting crew members and passengers with their belongings.
- Won
- Raised the stakes.
- Sought advice.
- Established
- Kept an eye on things.
- Assigned housekeeping staff to specific shifts and room blocks based on their abilities and daily requirements.
- Identified
- Placed an order for housekeeping supplies as well as guest toiletries.
- Had planned ahead.
Summaries
- Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
- Proficient
- Driven
- Productive
- Business-savvy
- Responsible
- Having a thorough understanding of [Software].
- Detail-oriented
- Energized by the prospect of meeting difficult demands in high-volume environments.
- Adaptable
Accomplishments
- Developed and implemented a new and more effective process for cleaning the interior of planes which saved more than [Number] man-hours each month.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
- Developed [Program Name] customer loyalty program, which became a model for hotels nationwide.
- Received [Name of airline]’s Perfect Attendance Award for not missing a single day of work in seven years.
- Achieved $[Number] in hotel revenue within the first [Number] years of operation.
- Developed a new cleaning approach for guest bathrooms, which ensured better overall cleanliness and decreased time spent in each room by more than [Number]%.
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Toastmasters
- Freemason
- Society of Human Resource Management
- American Society of Safety Professionals
- Association of Information Technology Professionals
- Project Management Institute
- American Medical Informatics Association
- American Marketing Association
- Lions Club
- National Association of Social Workers
Certifications
- Certified Public Accountant
- Certified hotel administrator
- Association for Project Management (APM)
- AED and CPR
- Certified Public Accountant (CPA)
- CompTIA Network+
- Certificate in hospitality and tourism
- CPR and AED
- Google Certified Professional Cloud Architect
- Salesforce
Resources
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