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Skills

  • Agile Workflow Management
  • Policy renewal
  • Communications
  • Business analysis
  • Policy development
  • Communication with Senior Executives
  • Client relationship management
  • Stakeholder management
  • Supervision
  • Risk management

Work Experiences

  • Collaborated with sales, legal, and compliance teams.
  • Had an excellent attendance record and was always on time for work.
  • Collaborated with external auditors.
  • Coached underwriters to improve turnaround times.
  • Aligned underwriting practices with regulatory standards.
  • Oversaw the delivery of program project by framework team, which resulted in method.
  • Achieved a 33% increase in policy renewals.
  • Collaborated with system partners.
  • Acted as subject matter expert for PMP underwriting process.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Adept at coordinating with cross-functional teams.
  • Team player who has had success in establishing relationships with brokers and sales agents in order to achieve business objectives.
  • Consistently exceeded stakeholder expectations.
  • Aligned underwriting policies with regulatory guidelines.
  • Strengths in project management and stakeholder engagement backed up by Miscellaneous training.
  • Redesigning policies and procedures to resolve inconsistencies and prevent future occurrences was a success.
  • Achieved 52% faster approvals.
  • Adapted to emerging risks within the industry.
  • Built strong relationships with cross-functional teams.

Accomplishments

  • Consistently maintained a 58% approval accuracy rate by thoroughly evaluating high-net-worth client loan applications, processing over 16 applications within a one year.
  • Guided underwriting decisions on financial products, ensuring a loan book approval accuracy of 19% across high-value product portfolios.
  • Provided strategic insights for evaluating highly complex applications using new financial modeling tools, increasing the success ratio by 63%.
  • Mentored a group of 16 underwriting assistants, resulting in an increase in team competency and obtaining OSHA for the majority within three years.
  • Kicked off a department-wide knowledge-sharing initiative on complex claims, which raised the underwriting team’s overall accuracy by 38% in several months.
  • Led the underwriting review for a $13 portfolio, collaborating with cross-functional teams to ensure accurate risk assessments and meet regulatory compliance standards.
  • Resolved product issue through consumer testing.
  • Restructured underwriting procedures for high-risk clients, resulting in a portfolio delinquency decrease of 69% within 18 months.
  • Streamlined the assessment of loan applications, cutting rejection false positives by 48% and cutting approval process time by 3 days.
  • Designed and implemented training modules for underwriting staff, elevating team expertise in advanced financial instruments and leading to ITIL certification for 14 employees.

Affiliations

  • Underwriting Development Association (UDA)
  • Lions Club
  • American Council of Life Insurers (ACLI)
  • National Association of Mutual Insurance Companies (NAMIC)
  • International Association of Insurance Professionals (IAIP)
  • International Association of Independent Underwriters (IAIU)
  • Toastmasters
  • American Insurance Association (AIA)
  • National Association of Professional Insurance Agents (PIA)
  • Financial Services Institute (FSI)

Certifications

  • Certified Insurance Regulatory Professional (CIRP)
  • Certified Credit Professional (CCP)
  • Accredited Advisor in Insurance (AAI)
  • CompTIA A+ Technician
  • Executive Certificate in Underwriting Leadership
  • Certified Financial Planner (CFP)
  • Certified Business Analysis Professional (CBAP)
  • Certificate in High-Risk Loan Management
  • AML Compliance and Regulatory Risk Certification
  • Associate in Reinsurance (ARe)

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