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Skills

  • Case report writing
  • Managerial Accounting
  • Test case writing
  • Voice Acting
  • Test cases
  • Excellent managerial techniques
  • Case openers knowledge
  • Assigning cases
  • ServSafe Manager
  • Federal Acquisition & Contracting (FAR)

Work Experiences

  • Assisted in interdisciplinary care conferences.
  • Assisted personnel in conducting assessments to determine the academic ability level of students and to guide instruction.
  • Aligned treatment goals.
  • Gathered special education enrollment data in order to generate statistical reporting in Workday.
  • Achieved 61% sobriety success over 2016.
  • Achieved favorable outcomes in 11 child custody cases.
  • Assessed and monitored the progress of cases involving over 4 clients, ensuring compliance with care plans and service protocols.
  • Improved employee performance by reintroducing disciplinary procedures that were proportional to the severity of the infraction, resulting in a significant reduction in turnover.
  • Achieved a 25% reduction in relapse rates.
  • Facilitated the special education placement process in collaboration with parents in order to provide eligible referrals with free appropriate public education.

Summaries

  • Expert in all aspects of patient care, with a track record of success in collaborating with multidisciplinary teams to develop care plans aimed at assisting patients in recovering from medical or surgical procedures as well as managing complex mental illnesses.
  • Professionally trained with vendor management and risk assessment abilities.
  • Costs were consistently reduced while profits were increased.
  • Proven leader with a track record of successfully uniting and guiding nursing teams toward patient care goals, increased satisfaction, and the continuous implementation of widespread healthcare system initiatives.
  • Licensed Special Education Case Manager with 10 years of experience helping students with disabilities improve their academic performance.
  • Has a Austin procedure license and a process in Miscellaneous, as well as a track record of success in teaching methods.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Well-qualified and highly experienced Acting Case Manager, with a proven track record of success in optimizing patient care.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Bringing a 11-year track record of nursing success and seeking a Acting Case Manager position with a metric facility.

Accomplishments

  • Standardized referral workflows in collaboration with local healthcare providers, reducing client waiting periods for mental health services by 66%
  • Collaborated with team of 12 in the development of program.
  • Exceeded outreach targets by partnering with 17 local organizations, increasing clients' access to critical rehabilitation support services.
  • Proactively managed health insurance documentation for clients, which expedited the claims process, improving claim resolution rate by 54%.
  • Coordinated with community resource centers to secure temporary housing for 8 homeless clients, facilitating long-term stability for 36% of cases.
  • Established a direct line of communication with local law enforcement to strengthen case collaboration, helping reduce juvenile arrest rates by 81% in Atlanta.
  • Led an initiative to analyze previous program outcomes, which resulted in a refined approach to care that improved long-term success rates by 85%.
  • Referred 16 clients to vocational training programs, successfully transitioning 36% into full-time employment within two years.
  • Collaborated with healthcare providers and insurance companies to expedite life-saving services, reducing processing time for health insurance claims from 18 weeks to 10 days.
  • Introduced new care tracking software to team, reducing case management time by 57% due to optimized data entry and reporting functionality.

Affiliations

  • Public Health Social Work Section at American Public Health Association (APHA)
  • American Marketing Association
  • Freemason
  • International Federation of Social Workers (IFSW)
  • American Public Human Services Association (APHSA)
  • National Organization for Human Services (NOHS)
  • Association of Information Technology Professionals
  • American Association on Intellectual and Developmental Disabilities (AAIDD)
  • International Council of Nurses
  • Council on Social Work Education (CSWE)

Certifications

  • Certified Crisis Intervention Specialist Meridian
  • Certified Managed Care Nurse (CMCN) – 2023
  • CompTIA A+ Technician
  • Certified Public Accountant (CPA)
  • State Licensed Professional Counselor (LPC) - Massachusetts, 2021
  • Cisco Certified Internetwork Expert (CCIE)
  • Certification in Juvenile Case Management - Cedar Works, 2017
  • First Aid/CPR Certified
  • Certified Correctional Health Professional - Summit Group, 2018
  • NASW Certified Social Worker in Health Care (C-SWHC) - 2018

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