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Skills

  • Mobile Navigation Application Use
  • Vehicle operations
  • Reservations
  • Maintenance needs
  • Multi-passenger vehicles
  • Maximizing Revenue Through Efficiency
  • Fuel-Efficiency Driving Techniques
  • Handling Special Requests & Accessibility Needs
  • Process compliance
  • Emergency situation response

Work Experiences

  • Created and managed a $3 departmental budget.
  • Checked in with dispatch to find out when and where pickups would be made.
  • Was in charge of cross-departmental initiatives to develop and implement cost-cutting programs.
  • Operation of accurate cash handling
  • Was in charge of receiving incoming stock and delivering it to designated locations.
  • Achieved 65% fuel consumption savings each month.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Redirected shipments in transit in response to customer requests.
  • Was responsible for maintaining accurate stock records and schedules.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Taxi Driver with 3 years of successful performance reporting and workflow optimization experience.
  • Professional in transportation and logistics with experience in materials management and inventory reconciliation.
  • Clear understanding of client relations and risk assessment as well as budget management training.
  • Within Transportation, senior Taxi Driver and outstanding performer in stakeholder engagement and strategic planning.
  • Taxi Driver with experience in warehouse operations and logistics.
  • Taxi Driver is a friendly and outgoing individual with experience in safe operations, passenger transportation, and GPS mapping.
  • Determined Logistics Manager with a knack for negotiating and putting cost-cutting measures in place without sacrificing quality.
  • Interested in establishing a career in a field that will allow me to use my personal strengths and experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Transportation industry's success.

Accomplishments

  • Effectively communicated unforeseen delays or route changes to passengers, ensuring transparency and reducing dissatisfaction.
  • Collaborated with team of 5 in the development of standard.
  • Managed vehicle maintenance and safety inspections, resulting in zero mechanical issues and compliance with metric requirements through 2022.
  • Increased profits by revamping scheduling, maintenance and driver procedures.
  • Resolved product issue through consumer testing.
  • Achieved 41% increase in customer satisfaction by providing recommendations for local landmarks, attractions, and restaurants.
  • Provided local tourists with insightful recommendations about must-see landmarks, improving overall passenger experience and receiving positive feedback.
  • Received monthly best driver award from Summit Group for consistently earning high customer satisfaction ratings and maintaining excellent safety record.
  • Adapted quickly to changing city traffic environments, ensuring on-time arrivals during high-traffic periods such as category or standard.
  • Maintained a spotless driving record across 14 years of taxi operations, consistently complying with all traffic and parking regulations.

Affiliations

  • City/County Taxi Drivers Union Columbus
  • Citywide Traffic Awareness Group Boston
  • Chauffeur & Drivers Association
  • Emergency Vehicle Operations Certification
  • Family-Friendly Taxi Driver Certification
  • Society of Women Engineers
  • Passenger Conduct and Communication Training Program
  • International Association for Transportation Regulation
  • Branch Member of Atlanta Public Transport Authority
  • Public Transport Workers’ Association

Certifications

  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Defensive Driving Course Certification by initiative
  • CompTIA Network+
  • Taxi Driver Certification from category
  • ECOSAFE Driver Training (Eco Driving) category
  • Safe Driving Practices Training 2018
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Project Management Professional (PMP)
  • ServSafe

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