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Skills

  • Audit Support and Compliance
  • Team building
  • Category equipment
  • Document management systems
  • Regulatory compliance
  • MS Office
  • Budgets
  • Supply Chain Management
  • First Aid/CPR
  • Advanced proficiency in Salesforce (e.g., Excel/Google Sheets)

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Assisted in planning activities.
  • Assisted senior program managers.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Collected feedback.
  • Circled minutes of meetings.
  • Compiled feedback for future improvements.
  • Assisted senior leadership with strategic decisions.
  • Authored program newsletters and communications that were read by over 7 stakeholders, creating strong community engagement.
  • Assisted in the creation of training modules.

Summaries

  • Conducted program evaluations.
  • Program Assistant Intern with 11 years of successful vendor management and team leadership experience.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dedicated Program Assistant Intern.
  • Demonstrated expertise in strategic planning.
  • Driven Program Assistant Intern skilled in cross-functional collaboration, fostering partnerships across 7 departments to increase program efficiency and satisfaction rates by 33%.
  • Coordinated budgets effectively.
  • Dedicated Program Assistant Intern offering expertise in grant writing, successfully securing $15 in funding for system projects to drive program growth.

Accomplishments

  • Collaborated with team of 7 in the development of metric.
  • Led weekly meetings with administrative staff to streamline workflows and optimize resource allocation, reducing project delays by 21%.
  • Prepared status reports on program performance for decision-makers, leading to strategic adjustments and successful goal attainment.
  • Provided logistical support for 16 large events, coordinating meeting rooms, supplies, and event personnel with zero errors.
  • Contributed to the creation of a program impact report, presented to stakeholders, which increased the overall program funding by 47%.
  • Documented and resolved method which led to system.
  • Executed end-to-end event planning for process, coordinating with over 6 vendors and handling on-site troubleshooting.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked closely with the finance team to manage program budgets, tracking expenditures and ensuring compliance with allocated funding.
  • Coordinated communication and logistics for 16 key programs, contributing to a 69% improvement in team efficiency.

Affiliations

  • National Human Services Assembly (NHSA)
  • American Evaluation Association (AEA)
  • Council for Nonprofits Members Forum
  • International Council of Nurses
  • Delta Sigma Pi – Business Fraternity (Professional Development Activities)
  • Project Management Institute (PMI) – Certified CAPM
  • Association of Government Accountants (AGA) – Program Support Track
  • Urban Institute – Program Evaluation Training Series
  • VolunteerMatch – Certified Organizer
  • American Marketing Association

Certifications

  • Program Assistants’ Evaluation Standards Certificate - Cedar Works - 2023
  • Foundations of Program Coordination - Summit Group - 2016
  • Program Retention Strategies and Execution Certificate - Cedar Works - 2023
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • Google Certified Professional Cloud Architect
  • Google Project Management: Professional Certificate - 2017
  • Customer Relationship Management (CRM) Software Certification - Workday - 2018
  • Time Management and Productivity Efficiency - Beacon Labs - 2022

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