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Skills

  • Team building
  • Communications
  • Project organization
  • Root cause analysis
  • Quality assurance metrics analysis
  • Documentation of test procedures
  • Integration testing of Power BI
  • Mentoring and training junior engineers
  • MS Office
  • Communication and stakeholder alignment

Work Experiences

  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Contributed to more robust designs.
  • Collaborated with the development team in daily Scrum meetings.
  • Achieved a 4 savings in development costs.
  • Assumed leadership in managing technical escalations.
  • Collaborated with the development team.
  • Controlled the release management process for Columbus.
  • Achieved OSHA compliance.
  • Collaborated with stakeholders to identify business requirements and design test strategies for SAP, which enhanced on-time delivery by 52%.
  • Conducted manual and automated tests for Workday.

Summaries

  • Costs were consistently reduced while profits were increased.
  • Collaborated with product and development teams.
  • Open and clear communicator with excellent multitasking abilities, a well-organized nature, and a keen eye for detail.
  • Accomplished in API testing and backend testing using SQL, ensuring comprehensive coverage for integration testing processes. Significantly reduced release cycle times by 81% through process optimization.
  • Adept at implementing risk-based testing strategies.
  • Conducted risk analysis.
  • Achieved rapid problem resolution.
  • Collaborates with members of a cross-functional team to improve the quality of software packages.
  • Accomplished in executing risk-based testing strategies across a variety of software products, resulting in more stable and reliable deployments. Successfully enhanced team productivity by 30% through process optimization.
  • By providing in-depth quality assurance support, it assists teams in producing exceptional products.

Accomplishments

  • Collaborated with the DevOps teams to integrate automated quality gates into the CI pipeline, reducing post-release defects by 44%.
  • Conducted acceptance test planning and execution with external stakeholders, improving UAT sign-off timelines by 57%.
  • Mentored junior QA staff in best practices for test case creation, automation tools, and testing strategies, contributing to 20% increase in overall team efficiency.
  • Coordinated test activities across multiple teams and time zones, achieving on-time product releases for category with 35% defect reduction over one year.
  • Orchestrated global regression test suites across multiple environments, resulting in streamlined testing processes and reducing defect reoccurrence by 60%.
  • Researched and implemented new QA tools and technologies such as procedure, reducing manual testing workload by 73%.
  • Introduced a data-driven testing approach that accounted for 71% of real-world usage scenarios, improving release stability.
  • Implemented error-tracking and reporting processes using Salesforce, leading to enhanced transparency and 17% faster resolution of critical issues.
  • Worked closely with development teams to conduct root cause analysis of recurring defects, enabling the reduction of the defect re-occurrence rate by 79%.
  • Collaborated with team of 7 in the development of system.

Affiliations

  • Association for the Advancement of Artificial Intelligence (AAAI) - QA Applications Group
  • Institute of Electrical and Electronics Engineers (IEEE) - Software Engineering Technical Council
  • Lions Club
  • Quality Assurance Leadership Forum
  • International Software Testing Qualifications Board (ISTQB)
  • American Society for Quality (ASQ)
  • International Council of Nurses
  • European Organisation for Quality (EOQ)
  • International Association of Administrative Professionals
  • International Conference on Software Testing, Verification and Validation (ICST) - Regular Attendee

Certifications

  • ServSafe
  • Scrum Master Certification (CSM)
  • First Aid/CPR Certified
  • Certified DevOps Professional (CDP)
  • ITIL Foundation Certificate in IT Service Management
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE)
  • SAFe Advanced Scrum Master (SASM) Certification
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician
  • Certified Cloud Security Professional (CCSP)

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