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Skills

  • Compassionate client care
  • Customer satisfaction
  • Financial records and processing
  • CCTV
  • Contract negotiation/review/drafting
  • Operational improvement
  • CRM Systems
  • Internal auditing
  • Business operations
  • Invoice generation

Work Experiences

  • Offered mental and emotional support to clients in order to keep them happy and healthy.
  • Actively advocated for elder rights, working on resolving issues concerning access to affordable care and medication, benefiting 16 clients.
  • Administered basic wound care, including dressing changes and infection control, reducing complication rates in 12 patients by 45%.
  • Prepared tasty, nourishing meals for patients with standard and procedure conditions to promote better nutrition.
  • Maintained a strong understanding of medications and medical terminology through continued education and seminars.
  • Helped disabled people gain independence while keeping a close eye on their safety at all times.
  • Achieved a 18% drop in at-home injuries.
  • Assisted clients through a smooth healing process.
  • Assisted patients with limited physical abilities with dressing, grooming, and feeding requirements.
  • Addressed medication access issues.

Summaries

  • Provides mobility and personal care assistance, as well as administering medications and scheduling appointments.
  • Professional Caregiver and team leader with 10 years of experience in process settings.
  • Professional Caregiver is a hardworking and dependable Professional Caregiver who excels at project management and client relations.
  • Meal preparation, living space organization, and behavior documentation are all skills she possesses.
  • Personal Care professional with expertise in assisting clients with medication concerns and management.
  • Procedure are well-understood.
  • Applying topical, oral, nasal, and sublingual medications is a skill.
  • Knowledge of how to properly feed, groom, and care for wounds.
  • Motivating leader who has built and managed metric teams in the past.
  • Metric, system, and program are all available.

Accomplishments

  • Documented
  • Marketing: Implemented marketing strategies which resulted in process growth of customer base.
  • Proposed
  • Developed customized care plans for Alzheimer's and dementia patients, enhancing engagement through memory exercises and reducing patient stress by 41%.
  • Design: Responsible for creative design for prominent system.
  • Created
  • Oversaw hygiene maintenance routines, achieving a 17% reduction in infection rates across a long-term care facility.
  • Established
  • Identified
  • Implemented an emergency response protocol, reducing reaction time to incidents by 78% and improving safety outcomes for clients.

Affiliations

  • Member of the Senior Helpers organization, dedicated to enhancing in-home care techniques and addressing common aging issues.
  • Volunteer with the American Red Cross Disaster Health Services, supporting vulnerable populations during crises.
  • Certified Nursing Assistant (CNA) Advisory Board, regularly participating in discussions about improving patient safety and care quality.
  • American Diabetes Association (ADA), involved in chronic disease education events to improve care for diabetic senior clients.
  • American Nurses Association (ANA), frequent attendee of caregiver-centric webinars to foster professional development in healthcare.
  • Active participant in the National Respite Coalition, advocating for respite care policies and networks for professional caregivers.
  • National Association for Home Care & Hospice (NAHC) Member since 2015, engaging in continuing education programs on home healthcare best practices.
  • National Gerontological Nursing Association (NGNA), regularly attending educational events to better service older adults.
  • Alzheimer's Foundation of America (AFA), regularly updated training on best practices in dementia patient care.
  • End-of-Life Nursing Education Consortium (ELNEC), completed specialized training to provide optimal care for patients in terminal stages of illness.

Certifications

  • Parkinson's Disease Care Education Certificate - method
  • Restorative Nursing Aide Certification (RNA) - Beacon Labs
  • Nonviolent Crisis Intervention (CPI) Trainer Certification
  • Alzheimer's Disease and Dementia Care Certification - Ohio
  • SAFE Training (Safe Ambulatory Fall Experience) - Meridian
  • Microsoft Office Specialist (MOS)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Chronic Disease Self-Management Certification - Lakeside Partners
  • Certified Transitional Care Nurse (CTCN) - system
  • ServSafe

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