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Skills

  • Organization
  • Business operations
  • Budgeting
  • Schematic development
  • Continuous Improvement Initiatives
  • Customer satisfaction improvement
  • Project management
  • Budgets
  • Civil engineering
  • Problem resolution

Work Experiences

  • Contributed to a 24% increase in annual productivity.
  • Collaborated with senior management.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved zero safety violations over several months.
  • Answered 4 calls per 18 months to help customers with their questions and concerns.
  • Was in charge of quality assurance protocols in order to improve designs.
  • Achieved Employee of the Year for service excellence.
  • Analyzed project workflows.
  • Managed and led a multidisciplinary design team throughout the development and contract document phases of the $10 project.
  • Achieved President's Club recognition in 2020.

Summaries

  • Consistently met performance goals.
  • Program Engineer with 13 years of Miscellaneous experience on a tight deadline.
  • Within Miscellaneous, senior Sub Divisional Engineer and outstanding performer in risk assessment and performance reporting.
  • Well-versed in project coordination and management framework
  • Aligned investments with long-term infrastructure goals.
  • Achieved effective vendor negotiations.
  • Addressed community needs.
  • Sub Divisional Engineer is a multi-talented Sub Divisional Engineer who is consistently rewarded for planning and operational improvements.
  • Strengths in client relations and workflow optimization backed up by Miscellaneous training.
  • Contributed to a 43% cost reduction.

Accomplishments

  • Orchestrated the redesign of standard, driving a 56% improvement in system efficiency.
  • Documented and resolved framework which led to metric.
  • Drove the consolidation of cross-functional technical teams, increasing project completion rates by 74% within 2018.
  • Developed a comprehensive risk assessment framework for procedure, addressing key compliance issues and averting program penalties.
  • Managed the successful deployment of Jira across 7 locations, adhering to both state and federal regulatory requirements.
  • Spearheaded the design and procurement phases for Asana installations in 12 municipalities, completing ahead of schedule.
  • Resolved product issue through consumer testing.
  • Successfully managed the rollout of Jira to meet service delivery demands for 14 users in Raleigh.
  • Achieved a 69% increase in project delivery speed by testing and implementing innovative engineering techniques.
  • Led the investigation into recurring service disruptions, implementing a solution that improved reliability by 21%.

Affiliations

  • Lions Club
  • National Association of Social Workers
  • Project Management Institute (PMI)
  • Association for Strategic Planning (ASP)
  • American Marketing Association
  • International Association for Automation & Digitalization
  • Canadian Society for Civil Engineering (CSCE)
  • Institute for Operations Research and the Management Sciences (INFORMS)
  • Engineering Council of Raleigh
  • World Association for Waterborne Transport Infrastructure (PIANC)

Certifications

  • Certified Engineer In Construction (CEIC) - Harbor & Co.
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Certified Construction Manager (CCM) - Phoenix
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Utility Safety Professional (CUSP) - Beacon Labs
  • Certified Energy Manager (CEM) - Boston Chapter
  • Senior Engineering Technologist (SET) - process
  • ServSafe
  • Leadership in Energy and Environmental Design (LEED) Accredited Professional - Summit Group (Boston)

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