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Skills

  • First Aid/CPR
  • Project management
  • Team management
  • Employee engagement techniques
  • Certification program management
  • Data organization
  • Operational improvement
  • Process improvement
  • Process improvement background
  • Curriculum design

Work Experiences

  • Completed within 6 months.
  • Consistently assisted companies in achieving metric by advising executives on best practices for employee growth and productivity goals.
  • Organized workshops for employees to help them better understand the company's mission, streamline daily operations, and align employee and company priorities.
  • Assessed training needs for specialized roles in Miscellaneous.
  • Kept track of initiative company and employee activities on a daily basis, identifying areas for improvement and putting plans in place to address them.
  • Achieved a 48% certification rate.
  • Achieved results in 6 months.
  • Actively participated in the planning and execution of 7 annual training events, achieving over 79% attendance rates and positive feedback.
  • Wrote contracts for company employees, ensuring that executives, employees, and personal goals were all in agreement.
  • Used ServiceNow to create training for program employees, resulting in a 14% increase in company retention and productivity.

Summaries

  • Experienced Training Specialist with a track record of success in vendor management instruction spanning 5 years.
  • Achieved results over three years.
  • Achieved 17% improvement across skills metrics.
  • An outgoing personality with a hands-on, creative approach.
  • Working with managers to hone in on specific requirements is second nature to me.
  • Achieved system.
  • Strengths in client relations and project management backed up by Miscellaneous training.
  • Known for strategic planning and a goal-oriented mindset.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Facilitated executive leadership programs resulting in 49% of company leaders reporting increased competence and confidence in managing teams.
  • Collaborated with key stakeholders from initiative to deliver training programs aligning with organizational goals, leading to a 17% increase in team performance.
  • Delivered customized onboarding programs to 3 new hires each quarter, reducing new employee ramp-up time by 27% in 2018.
  • Created and implemented a diversity and inclusion training initiative that increased organizational awareness and participation by 25%.
  • Analyzed training feedback and worked with stakeholders to make content updates that led to a 77% increase in learning retention.
  • Managed vendor partnerships to secure high-quality training materials, saving the organization $5 annually on training resources.
  • Led the integration of a blended learning approach, incorporating digital tools and in-person sessions, which boosted employee participation by 53%.
  • Standardized the training evaluation process, achieving consistent feedback collection and boosting overall program quality by 22%.
  • Utilized real-world case studies in training, which resulted in a 58% improvement in problem-solving abilities among trainees.
  • Partnered with management to conduct needs assessments, ensuring training programs aligned with company objectives and reducing skills gaps by 58%.

Affiliations

  • Toastmasters
  • Lions Club
  • Freemason
  • Association for Computing Machinery
  • Association for Conflict Resolution (ACR)
  • Project Management Institute (PMI)
  • National Society for Experiential Education (NSEE)
  • Rotary International
  • American Society for Training and Development (ASTD)
  • The OD (Organizational Development) Network

Certifications

  • CompTIA Security+
  • Certified Diversity Executive (CDE) by Institute for Diversity Certification (IDC)
  • Advanced Instructional Strategies in the Virtual Classroom by method
  • Data-Driven Decision Making for HR Professionals by Academy to Innovate HR (AIHR)
  • Certified Onboarding Specialist (COS) by Beacon Labs
  • Certified Public Sector Trainer (CPST) by National Training Academy
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified
  • Certified Leadership Development Coach by International Coaching Federation (ICF)
  • Advanced On-the-Job Training Certification by ATD

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