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Skills

  • Hazardous chemical handling
  • Sample collecting
  • Contractor coordination during large-scale projects
  • First Aid/CPR
  • Project management and timely completion
  • Hydraulic performance analysis
  • Program equipment
  • System monitoring
  • Business operations
  • Government and city liaison for water projects

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Achieved results in 2016.
  • Achieved President's Club from Ironclad Systems for demonstrating zero loss-time accidents across one year, highlighting adherence to safety protocols.
  • Collaborated with local fire departments.
  • Achieved restoration on 61% of occasions.
  • Adjusted reservoir output.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with the engineering department.
  • Collaborated with local fire departments to ensure hydrants met flow standards, achieving program-compliant status across 50% of the city’s hydrants.

Summaries

  • Operator of a Water Treatment Plant with 11+ years of experience.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Strengths in budget management and cross-functional collaboration backed up by Miscellaneous training.
  • Adept at cross-departmental collaboration.
  • Adept at using GIS and SCADA.
  • Certified water treatment and distribution expert.
  • Achieved zero regulatory violations in 2017.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved 49% cost savings.

Accomplishments

  • Coordinated with standard to address water quality concerns, mitigating potential service interruptions and improving public perception in Phoenix.
  • Utilized advanced leak detection technology to identify hidden leaks, successfully reducing water loss by 49% over 6 months.
  • Assisted in developing and updating 2024 asset management plan, prioritizing pipeline replacement in high-risk areas and securing 69% funds for the project.
  • Monitored and adjusted water chlorination levels through precise SCADA system control, maintaining water quality within category.
  • Designed and implemented emergency response protocols, reducing average water outage response time by 44%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Trained new staff members in using the computerized maintenance management system (CMMS), resulting in a 65% improvement in maintenance task tracking.
  • Effectively operated SCADA systems for real-time monitoring of water distribution, ensuring timely identification of system irregularities.
  • Implemented a new maintenance scheduling system that resulted in a 44% reduction in equipment downtime.
  • Worked with method to deploy new real-time monitoring tools, improving system issue detection and reducing unscheduled maintenance incidents by 32%.

Affiliations

  • Certified Water Distribution Operator — Ohio Department of Health
  • Lions Club
  • National Ground Water Association (NGWA)
  • American Medical Informatics Association
  • Association for Supply Chain Management (APICS)
  • Association of Energy Engineers (AEE)
  • Water Efficiency Network Member
  • National Association of Social Workers
  • National Society of Professional Engineers (NSPE)
  • Society of Maintenance & Reliability Professionals (SMRP)

Certifications

  • Backflow Prevention Assembly Tester Certification - Washington
  • Distribution System Operation and Maintenance Certification - procedure
  • Certified Flagger in Work Zone Safety - Illinois
  • Cisco Certified Internetwork Expert (CCIE)
  • Cisco Certified Network Associate (CCNA)
  • Certified Hydraulics and Pumping Systems Technician - Brightline
  • CPR and First Aid Certification - Lakeside Partners
  • Class B Commercial Driver’s License (CDL) with Hazmat Endorsement
  • CompTIA A+ Technician
  • Class I Water Distribution Operator Certification - framework

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