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Skills

  • Commercial kitchen equipment repair
  • Steam cooking
  • Commissioning of kitchen systems
  • Customer relationship management
  • Continuous improvement programs
  • Supply organization
  • Safe food storage
  • Emergency repair mitigation
  • Equipment calibration
  • Regulatory compliance

Work Experiences

  • Contributed to seamless service during peak hours.
  • Transported Asana to several months customer locations.
  • Documented production activities, incidents, and any noteworthy concerns in daily logs and discussed results with supervisors to promote transparency and improve operations.
  • Completed over 3 on-site service calls in 2022, achieving a 21% first-time fix rate through expert troubleshooting methods.
  • Trained and mentored 2 new hires on proper production, cleaning, and sterilization procedures in 2015.
  • Solved standard issues, improved operations, and provided excellent customer service.
  • Looked for industry trends on social media and through online sources.
  • Conducted equipment audits.
  • Updated and maintained production logs, including accurate product counts and run specifications, and compared data to targets.
  • Collaborated with procedure customers to determine their needs and deliver process service.

Summaries

  • Achieved 58% efficiency improvements.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Maintains high safety standards, as well as the quality of the recipe and batch proportions.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Professional procedure who can weigh and measure ingredients as well as operate method and initiative cooking machines.
  • Conducted comprehensive equipment safety checks.
  • Kitchen Equipment Technician is a multi-talented Kitchen Equipment Technician who is consistently rewarded for planning and operational improvements.
  • Commissioned kitchen systems for operational rollout.
  • Recognized for outstanding customer service.
  • Accomplished professional with extensive experience in managing complex equipment repairs and installations, meeting tight deadlines without compromising quality.

Accomplishments

  • Resolved product issue through consumer testing.
  • Managed emergency repair requests with an average response time of 13 minutes, minimizing operational disruptions for metric.
  • Executed scheduled maintenance plans for 14 equipment units across multiple client locations, increasing equipment uptime by 45%.
  • Achieved Innovation Award for demonstrating excellence in customer service and technical expertise across 3 service visits.
  • Regularly updated service logs and compliance documentation, helping the company maintain CPA certifications across 5 client sites.
  • Collaborated with supply vendors to negotiate a 60% reduction in costs for critical parts without sacrificing quality.
  • Collaborated with the procurement team to create a streamlined parts ordering system that reduced repair downtimes by 12 days.
  • Implemented a new diagnostic tool that reduced equipment troubleshooting time by 50% and improved customer satisfaction.
  • Provided end-user training on new equipment installations, contributing to a 85% reduction in user errors and equipment downtime.
  • Worked closely with the health and safety team to identify potential hazards, leading to safer kitchen environments and a 27% reduction in workplace accidents.

Affiliations

  • American Culinary Federation (ACF)
  • Food Service Processing Equipment Membership (FSPEM)
  • American Society of Mechanical Engineers (ASME)
  • Toastmasters
  • American Marketing Association
  • Facility Maintenance Professionals Network (FMPN)
  • National Maintenance Equipment Network (NMEN)
  • Trade Association for Service Managers of Commercial Kitchens (TASMC)
  • International Association of Administrative Professionals
  • Freemason

Certifications

  • ISO 9001 Certified Auditor - Equipment Compliance
  • Professional Food Equipment Technician (PFET) by procedure
  • City & Guilds 2382 Certificate (18th Edition Wiring Regulations)
  • CompTIA A+ Technician
  • Salesforce
  • Commercial Refrigeration Repair Certification by Northwind
  • Backflow Prevention Specialist Certification
  • Commercial Food Equipment Service Association (CFESA) Certified Technician Level 1
  • OSHA 30-Hour General Industry Safety Certification
  • Certified Food Equipment Professional (CFSP) by NAFEM 2020

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