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Skills

  • AS/400
  • Internet research
  • Flexible
  • Professional and mature
  • Maintaining cleanliness
  • Office equipment operations
  • Data organization
  • Cross-functional team leadership
  • Invoice organization
  • Payroll and budgeting

Work Experiences

  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Was in charge of answering phones and performing clerical duties in the office.
  • Meticulously transcribed phone messages and relayed them to the appropriate personnel within 18 minutes of each call.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Created, implemented, and followed detailed administrative protocols and procedures, which resulted in a 16% increase in accuracy.
  • Answered a multi-line phone system and transferred callers to the appropriate department or staff member by 6 ring.
  • Kept track of employee absences, noting vacation time, sick days, and personal days.
  • Improved communication efficiency as the primary liaison for departments, clients, and vendors.
  • Had planned ahead.
  • Meetings, appointments, and travel were all efficiently scheduled by me.

Summaries

  • Smooth office procedures and strong client and supplier relationships are two of her strong suits.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Problem-solving, data analysis and workflow optimization skills are all available.
  • Filing expense reports, managing calendars, and scheduling meetings are all skills she possesses.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Administrative Assistant who is meticulous and methodical in organizing, planning, and managing daily clerical needs.
  • Deadline-driven
  • Dependable
  • Managing files, directing visitors, and restocking office supplies like paper and snacks are all skills I have.
  • Senior Administrative Assistant with top strengths in juggling multiple responsibilities, communication, and workflow organization gained over 14+ years in the field.

Accomplishments

  • Documented and resolved procedure which led to program.
  • Led a cross-functional team to implement an electronic document management system (EDMS), improving document retrieval time by 54% and ensuring regulatory compliance.
  • Drafted and reviewed company policies and procedures to ensure alignment with local and international regulatory requirements, contributing to a 30% adherence rate.
  • Patient Charting: Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.
  • Updated and maintained company database to reflect current and accurate client records for more than 7 accounts.
  • Drafted detailed resolutions for mergers, acquisitions, and joint ventures across 14 jurisdictions, helping to mitigate legal risks and ensuring compliance with local laws.
  • Human Resources: Recorded and filed employee benefit, salary and annual evaluation information.
  • File Management: Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
  • Led corrections and amendments to 17 regulatory filings, avoiding potential fines and enhancing compliance by 63% in category.
  • Collaborated with external legal counsel and auditors to ensure the company's board activities remained compliant with method corporate regulations, reducing audit issues significantly.

Affiliations

  • Board Member, Association of Certified Fraud Examiners (ACFE) Chapter (Raleigh)
  • Delegate, Annual Meeting of the International Corporate Governance Network (ICGN)
  • American Society of Safety Professionals
  • Certified Member, Institute of Risk Management (IRM)
  • American Marketing Association
  • Participant, Association of Board Governance Professionals
  • Society of Human Resource Management
  • American Medical Informatics Association
  • Alumni, Master of Business Administration - with Corporate Law Focus (system, 2023)
  • Invited Guest of the Responsible Business Conduct Forum (2022)

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Project Management Professional (PMP)
  • Fellow of the Governance Institute of Australia (FGIA), system
  • Microsoft Certified Systems Engineer (MCSE)
  • Google Certified Professional Cloud Architect
  • Association for Project Management (APM)
  • Paralegal Certification Program in Corporate Law, initiative
  • Masterclass in Corporate Secretary Best Practices, metric
  • Certified Public Accountant
  • Certified Public Accountant (CPA)

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