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Skills

  • Patient education and counseling
  • Communication with discharge nurses and case managers
  • Receiving incoming supplies
  • Pharmaceutical sales and services
  • Medication administration education
  • Cross-functional teamwork
  • Regulatory compliance
  • Medication error reduction strategies
  • Adverse drug reaction monitoring
  • Electronic Health Record (EHR) systems proficiency

Work Experiences

  • Aimed at improving response times for medication changes.
  • Built long-term capacity within the team.
  • Accelerated lookup times by 38%.
  • Assisted customers with placing orders, navigating systems, and locating items in person or over the phone to solve their problems.
  • New method and category guidelines were implemented, reducing administrative errors from 10% to 13%.
  • Was responsible for a variety of pharmacy operations with a strong focus on accuracy, efficiency, and service quality.
  • Achieved results during the first the past year.
  • Ordered medicines on a daily basis to replenish stock and build up inventory in case of emergency.
  • Conducted daily reviews of patient records, flagging inconsistencies between the pharmacy orders and actual medications taken.
  • Conducted daily reviews of patient records.

Summaries

  • Collaborative Medication Reconciliation Technician.
  • Boosted patient satisfaction.
  • Capable pharmacy team member who can assist pharmacists with prescription preparation and customer service.
  • Costs were consistently reduced while profits were increased.
  • Experienced Pharmacy Technician with extensive knowledge of all aspects of pharmacy operations, eager to contribute her skills and knowledge to Lakeside Partners.
  • Adept at utilizing method.
  • Medication Reconciliation Technician is a detail-oriented Medication Reconciliation Technician with expertise in strategic planning gained over 2 years in the industry.
  • Bridged communication gaps between physicians, pharmacy staff, and patients.
  • Clear understanding of cross-functional collaboration and performance reporting as well as risk assessment training.
  • Professional who is well-organized and respectful keeps a flexible schedule and adapts to changing business and customer needs.

Accomplishments

  • Managed high-volume medication reconciliations in fast-paced environments, processing over 10 records per day during peak periods.
  • Identified and resolved medication discrepancies in 13 patient charts during a facility-wide audit, contributing to a 63% compliance improvement.
  • Played a crucial role in reducing adverse medication events by 54% through proactive reconciliation and identification of high-risk medications.
  • Reduced medication discrepancies by 84% by conducting thorough patient interviews and collaborating with primary care providers and pharmacists.
  • Worked as a key point of contact between nursing staff and pharmacy teams to review medication histories and assess for potential drug interactions.
  • Ensured compliance with federal HIPAA regulations during all stages of medication reconciliation for high-risk patient populations, maintaining confidentiality and patient safety.
  • Regularly liaised with clinical pharmacists to address complex medication issues for patients with multiple chronic conditions, boosting treatment adherence by 46%.
  • Documented and resolved procedure which led to process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led medication reconciliation efforts during a metric for 18 critical care patients, ensuring no errors in orders or discharge instructions.

Affiliations

  • Pharmacy Technician Certification Board (PTCB)
  • International Society for Medication Safety Professionals (ISMP)
  • Society of Hospital Medicine (SHM)
  • World Federation of Occupational Therapists (WFOT)
  • Clinical Pharmacy Congress (CPC)
  • International Council of Nurses (ICN)
  • Academy of Managed Care Pharmacy (AMCP)
  • National Pharmacy Technician Association (NPTA)
  • American Academy of Ambulatory Care Nursing (AAACN)
  • Association of Information Technology Professionals

Certifications

  • Certified Hospital Technician (CHT) - procedure
  • Certified Specialist in Poison Information (CSPI) - initiative
  • Medication Safety Officer Certification - metric
  • Board of Pharmacy Specialties (BPS) Ambulatory Care Pharmacy Specialty - framework
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB)
  • Certified Pharmacy Informatics Technician (CPIT) - system
  • Medication Therapy Management Certification (MTM) - program
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Clinical Documentation Improvement Certification (CDI) - system

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