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Skills

  • Order accuracy
  • Regulatory compliance
  • Supplier relationship management
  • Customer service
  • Process improvement
  • Cross-promotion of products
  • Quality control
  • Problem resolution
  • Ingredient Sourcing
  • Daily sales reporting

Work Experiences

  • Achieved 21% customer retention increase.
  • Achieved growth over 6 months.
  • Had an excellent attendance record and was always on time for work.
  • Made more than 16 batches of coffee per 18 months, keeping an eye on inventory levels to avoid empty machines during busy hours.
  • Attracted fitness-oriented customers.
  • Avoided product delays.
  • Interacted with customers in a pleasant manner to promote a fun, positive atmosphere during busy periods.
  • Awarded in 2023.
  • Saved $12 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with the management team to design a new loyalty rewards program, resulting in 49% customer retention increase.

Summaries

  • Consistently received positive feedback in customer satisfaction surveys.
  • Costs were consistently reduced while profits were increased.
  • Achieved a 24% increase in team productivity by implementing structured staff meetings focused on service improvement and upselling techniques.
  • Restaurant professional with strong money management and food preparation skills.
  • Contributed to a safer environment.
  • Adept at training new employees.
  • Customer-focused Juice Bar Barista known for introducing new seasonal blends that boosted customer retention by 63% over 6 months.
  • Juice Bar Barista is a friendly and outgoing person with excellent interpersonal communication skills.
  • Lean certified
  • Collaborated on designing promotional campaigns.

Accomplishments

  • Optimized ingredient sourcing by forming relationships with organic suppliers, resulting in 37% savings on produce without compromising quality.
  • Managed staff schedules to meet demand fluctuations, reducing overtime costs by 77% while maintaining service quality.
  • Designed promotional signage and menu descriptions that increased new product purchases by 65% in a 7 months-month period.
  • Successfully introduced a new line of plant-based protein smoothies that became the top-performing product category within 18 months of launch.
  • Maintained product quality by scheduling and overseeing daily cleaning and sanitation procedures, ensuring 8-star health compliance.
  • Collaborated with local fitness trainers to cross-promote healthy juice cleanses, resulting in a 61% increase in sales within the wellness community.
  • Led monthly blind taste tests with staff to encourage product knowledge engagement and improve the overall customer recommendations experience.
  • Resolved supply chain delays promptly by working with alternative suppliers, preventing disruptions during peak order periods, and maintaining 79% product availability.
  • Achieved Lean in 2021, further strengthening knowledge of juice blending techniques and health-focused ingredients.
  • Created and implemented a rewards program, increasing customer retention by 50% over 17 months months.

Affiliations

  • National Association for Catering and Events (NACE)
  • Society of Hospitality and Foodservice Management
  • Farm-to-Table Food Network
  • Association for Supply Chain Management (APICS)
  • Barista Guild of framework
  • Coffee Technicians Guild – Juice Equipment Certification
  • International Council of Nurses
  • Juice Bar Start-Up Network
  • American Culinary Federation – Barista Chapter
  • National Association of Social Workers

Certifications

  • Healthy Food Preparation Certification by framework
  • ServSafe
  • Certified Plant-Based Nutritionist by process
  • ServSafe Food Handler Certification
  • Certified Juice Barista by process
  • Certified Public Accountant (CPA)
  • Certified Health Food Safety Manager by framework
  • Occupational First Aid, Level 1 Certification
  • Certified Customer Experience Professional (CCXP) by process
  • Workplace Conflict Resolution Certification by standard

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