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Skills

  • Calibration of EEG/EMG systems
  • Collaboration with neurology specialists
  • Procedure scheduling
  • Detailed documentation of test results
  • Medical terminology fluency
  • Patient care optimization
  • Advanced neuroimaging technologies (fMRI, PET)
  • Communications
  • Exceptional patient communication skills
  • Neurological test analysis and interpretation

Work Experiences

  • Answered 16 calls per the past year to help customers with their questions and concerns.
  • Achieved accurate results.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Based treatment protocols on EEG findings.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw the work of team members, trained new hires, and assigned tasks.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with specialists from physical therapy.
  • Assisted in clinical trials for neurostimulation devices.
  • Collected and analyzed patient data.

Summaries

  • Certified in advanced neurodiagnostic modalities including EEG, EMG, and intraoperative neuromonitoring, with a proven track record of reducing post-operative complications.
  • Conducted long-term video-EEG studies.
  • Certified Neuro Technician with a strong emphasis on safety and precision, adept at reducing procedural complications through careful monitoring of physiological data during surgeries.
  • Neuro Technician with 14 years of successful risk assessment and stakeholder engagement experience.
  • Costs were consistently reduced while profits were increased.
  • Collaborated with physicians and cross-functional teams.
  • Achieved a 37% reduction in patient wait times.
  • Conducted EEG, EMG, and nerve conduction studies.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved superior outcomes.

Accomplishments

  • Oversaw and updated patient records within HubSpot systems, ensuring compliance with HIPAA requirements and accuracy of ongoing neurological studies.
  • Achieved 84% increased accuracy in neurodiagnostic reports through stringent QA and software troubleshooting of SAP systems.
  • Trained and mentored 10 junior technicians on troubleshooting EEG/EMG software, significantly reducing the department's overall error rate by 62% %.
  • Provided direct support during operating room procedures involving intraoperative neurophysiological monitoring (IONM), facilitating real-time adjustments and safety monitoring during surgeries.
  • Utilized advanced testing modalities such as polysomnography to assess sleep disorders, aiding in proper diagnosis and treatment of 3 patients.
  • Improved patient intake and pre-testing efficiency by developing a streamlined checklist that decreased patient prep time by 5 minutes per session.
  • Worked extensively with challenging populations, including pediatric and cognitively impaired patients, to ensure successful implementation of diagnostic protocols.
  • Led in-house training for junior neuro technicians, enhancing their skills in EEG and EMG operations, resulting in a 36% improvement in team proficiency.
  • Maintained and calibrated neurodiagnostic equipment including QuickBooks, ensuring consistent data accuracy and compliance with industry standards.
  • Provided real-time neuro diagnostic support in surgical settings, contributing crucial data to neurosurgeons during intraoperative monitoring (IOM) for 16 successful surgeries.

Affiliations

  • American Medical Informatics Association
  • National Association of Medical Electroneurodiagnostics
  • American Association of Sleep Technologists (AAST)
  • National Board for Certification in Neurodiagnostic Technology (NBCNT)
  • Society for Neuroscience (SfN)
  • Association for Supply Chain Management (APICS)
  • American Clinical Neurophysiology Society (ACNS)
  • Biomedical Engineering Society (BMES)
  • Project Management Institute
  • Association for Clinical Neurophysiology and Neural Engineering

Certifications

  • Clinical Neurophysiology EEG certification through Harbor & Co.
  • ACNS certification for Epilepsy Monitoring (CLTM Certified Long-Term Monitoring)
  • CompTIA Network+
  • Certified Evoked Potential Technologist (R. EP T.) credentialing
  • Cisco Certified Internetwork Expert (CCIE)
  • Microsoft Certified Systems Engineer (MCSE)
  • EMG and Nerve Conduction Studies Certification from Northwind
  • Board-Registered Polysomnographic Technologist (RPSGT) certification
  • Project Management Professional (PMP)
  • Certified Public Accountant (CPA)

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