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Skills

  • Client needs assessments
  • Customer service
  • Written and verbal communication
  • Fundraising Strategy and Execution
  • Inventory management for facility supplies
  • Conflict de-escalation techniques
  • Project organization
  • Team building
  • Adaptability in high-stress situations
  • Crisis management and intervention

Work Experiences

  • Conducted exit interviews with departing residents to assess program efficacy, with 64% reporting satisfaction and achievement of personal recovery goals.
  • 48% reported satisfaction.
  • Assessed sober living models.
  • Collaborated with Summit Group on a study.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.
  • Collaborated with healthcare providers and therapists to create individualized recovery plans, increasing treatment adherence by 75%.
  • Designed and developed programs and tracked their effectiveness against the needs of individual participants.
  • Conducted exit interviews with departing residents.
  • Authored a monthly resident newsletter.
  • Transported Workday to 18 months customer locations.

Summaries

  • Collaborated with healthcare teams.
  • Achieved 32% on-time attendance for residents.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Built supportive relationships among residents.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Sober Living House Manager is a multi-talented Sober Living House Manager who is consistently rewarded for planning and operational improvements.
  • Achieved a 20% increase in attendance at recovery meetings.
  • Achieved a 24% reduction in incidents.
  • Collaborated with healthcare professionals.
  • Compassionate and resourceful Sober Living House Manager skilled in conflict resolution and mediation, resulting in a safe, supportive environment and a significant reduction in resident altercations.

Accomplishments

  • Implemented data tracking systems on resident progress and medication adherence, enhancing the capability to report on outcomes during framework.
  • Conducted in-house recovery support meetings weekly, resulting in improved resident attendance and participation by 69%.
  • Monitored facility maintenance and cleanliness, conducting health and safety checks that resulted in zero violations during program inspections.
  • Reduced operational costs by 54% through effective vendor negotiations and developing cost-effective meal and supply plans for residents.
  • Developed emergency protocols and trained residents on evacuation and life-saving techniques, enhancing preparedness for crisis situations.
  • Collaborated with procedure to provide group counseling sessions, improving collective mental health outcomes for residents by 62%.
  • Managed intake and discharge processes for 9 residents, ensuring smooth transitions in and out of the sober living environment.
  • Monitored resident compliance with medication protocols for a group of 5 individuals, significantly reducing the risk of relapse by 79%.
  • Guided residents through court-mandated participation in recovery programs, improving compliance rates by 25%.
  • Led structured recreational activities, boosting resident morale and involvement in Tableau.

Affiliations

  • State-Level Certification Board for Substance Abuse Professionals
  • Substance Use Disorder Certified Treatment Specialist
  • Society of Women Engineers
  • American Marketing Association
  • International Network of People Who Use Drugs (INPUD) Supporter
  • American Medical Informatics Association
  • National Association of Recovery Residences (NARR) Member
  • Commission on Accreditation of Rehabilitation Facilities (CARF) Accreditation Level
  • National Association of Social Workers (NASW) Member
  • Member of the National Council for Mental Wellbeing

Certifications

  • Salesforce
  • CompTIA A+ Technician
  • Nonviolent Crisis Intervention Certification - Vantage
  • Certified Family Recovery Specialist (CFRS) - Lakeside Partners
  • Certified Harm Reduction Specialist - Northwind
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Supervisory Certification in Behavioral Health - Vantage
  • Therapeutic Crisis Intervention (TCI) Certification Vantage
  • Certified Intervention Professional (CIP) - Vantage

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