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Skills

  • Individual and family counseling
  • Family services
  • Family Court Representation and Advocacy
  • Communications
  • Child protection case management
  • Court Documentation and Testimony Preparation
  • Confidential Client File Management
  • Cross-functional team collaboration
  • Multilingual Support for Cross-Cultural Cases
  • Client Intake and Service Coordination

Work Experiences

  • Collaborated with legal teams.
  • Worked with community program leaders and advocates to ensure that resources were available to those who needed them.
  • Addressed systemic issues in the child protection agency and reduced case backlog by 60% through process improvement initiatives.
  • Benefited children across Chicago.
  • Assessed children’s psychological conditions.
  • Organized, promoted, and managed parent workshops aimed at helping children succeed academically.
  • Conducted risk assessments for children in high-risk families.
  • Transported Salesforce to 6 months customer locations.
  • Achieved 45% timely intervention.
  • Solved procedure issues, improved operations, and provided excellent customer service.

Summaries

  • Adept at managing high-stakes child abuse allegations.
  • Adept at conducting thorough risk assessments.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Accomplished Child Protection Officer with a strong record in coordinating with legal teams and advocating for policy changes that improved access to essential resources in Seattle.
  • Collaborative team player in advocating for child-related reforms, with an influential role in lobbying for enhanced child protection policies at the local and national level.
  • Clear understanding of team leadership and stakeholder engagement as well as quality assurance training.
  • Strengths in data analysis and risk assessment backed up by Miscellaneous training.
  • Accomplished Child Protection Officer.
  • Advocated for child protection at local and national levels.

Accomplishments

  • Spearheaded a peer support network for child protection workers in Denver, enhancing knowledge sharing and case management capacity.
  • Monitored child rights compliance across multiple jurisdictions, aiding 8 agencies in improving adherence to national child protection laws.
  • Developed a resource mapping initiative that connected 4 at-risk children and families to local support services, increasing outreach by 33%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated with healthcare, law enforcement, and education sectors to build comprehensive child protection plans for 5 at-risk children.
  • Trained 10 social care professionals in best practices for child welfare management and conflict de-escalation.
  • Led cultural sensitivity training for 13 social care professionals to improve relationships with children from diverse backgrounds, resulting in 22% improved outcomes.
  • Assessed safety risks for 2 families using evidence-based screening tools, resulting in improved child safety across Denver.
  • Organized workshops for foster families on child behavior management, increasing caregiver retention and reducing placement breakdowns by 57%.
  • Completed 13 child welfare home assessments using Power BI, identifying risk factors and recommending interventions that reduced adverse outcomes.

Affiliations

  • Certified in Best Practices through the Behavioral Health & Human Services Department Lean 2016
  • Mentor at the National Association for the Education of Homeless Children and Youth (NAEHCY)
  • Association for Supply Chain Management (APICS)
  • International Council of Nurses
  • Volunteer Child Advocate at the National Court Appointed Special Advocates (CASA) Association
  • Rotary International
  • Committee member for the National Council on Child Protection Policy (NCCPP)
  • Project Management Institute
  • National Association of Social Workers
  • Member of the Global Child Rights Monitoring Group (GCRMG)

Certifications

  • Child Abuse Prevention Certification (CAP)
  • CompTIA Security+
  • Family Reunification and Reintegration Certification Brightline
  • Certified Trauma Support Specialist (CTSS)
  • Cisco Certified Network Associate (CCNA)
  • Child and Family Counseling Certification process
  • Compassion Fatigue Professional Certification – Summit Group
  • Project Management Professional (PMP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)

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