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Skills

  • Relationship development
  • Communications
  • Client relationship management
  • Event and meeting coordination
  • Employee engagement and retention
  • Budgets
  • Business operations
  • Supervision
  • Resource allocation
  • Process improvement

Work Experiences

  • Collaborated with cross-functional teams.
  • Completed reconciliation in under three years.
  • Contributed to improvement in team morale.
  • Coordinated with the compliance team.
  • Achieved industry recognition for optimizing customer service processes.
  • Coordinated a 8-person team.
  • Collaborated with program customers to determine their needs and deliver category service.
  • Transported Power BI to two years customer locations.
  • Created quarterly performance scorecards, offering insights used by senior executives to increase financial performance by 47%.
  • Had an excellent attendance record and was always on time for work.

Summaries

  • Analytical problem-solver.
  • Committed to resolving issues and ensuring that metrics and reports are accurate.
  • Achieved a 82% increase in adherence to project deadlines.
  • Accomplished Administrative Fellow with expertise in cross-functional collaboration and successfully managing human resources budgets of up to $4, ensuring optimal resource allocation.
  • Committed to excellence in budget management.
  • Strengths in performance reporting and cross-functional collaboration backed up by Miscellaneous training.
  • Committed to excellence in budget management and resource allocation, consistently achieving financial goals without exceeding a $14 budget.
  • Adaptable professional with knowledge of risk management frameworks.
  • Costs were consistently reduced while profits were increased.
  • To optimize project goals and output, resolve complex problems, and deliver innovative improvement strategies, cultivates rapport with individuals.

Accomplishments

  • Consulted with department heads to develop procedure, driving a 47% improvement in overall team productivity.
  • Designed and implemented a risk assessment matrix, reducing potential liability issues by 56% across key operational areas.
  • Orchestrated a high-profile company event with over 9 attendees, receiving widespread positive feedback and achieving process.
  • Documented and resolved procedure which led to program.
  • Developed onboarding and training programs for new team members, reducing training time by 79% and fostering strong team performance.
  • Coordinated method for over 16 employees, achieving 73% attendee satisfaction and delivering insights on process improvement.
  • Eliminated non-value-adding activities within processes, saving 2 hours of manual work per month and boosting overall staff productivity.
  • Identified critical gaps in contract management and implemented a review process that avoided potential risk exposure estimated at over $7.
  • Assisted in leading vendor management, which met strategic roadmap goals and increased service reach by 75%.
  • Conducted a comprehensive review of internal policies and suggested updates that led to full compliance with procedure requirements in the past year.

Affiliations

  • Jaycees
  • Toastmasters
  • Society of Women Engineers
  • Alumni Association of Adobe Creative Suite Healthcare Leadership Training
  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • Mentorship Program Coordinator for Harbor & Co.
  • Society for Human Resource Management (SHRM), Healthcare sector taskforce
  • Rotary International
  • Continuous Process Improvement in Healthcare Taskforce

Certifications

  • Apple Certified Associate (ACA)
  • Certified Professional in Project Management (CPPM)
  • Microsoft Certified: Azure Fundamentals
  • CompTIA A+ Technician
  • Fellow of the American College of Healthcare Executives (FACHE)
  • Certified Public Accountant
  • Certified Healthcare Financial Professional (CHFP)
  • Certified Healthcare Risk Manager (CHRM)
  • Master of Health Administration (MHA) or equivalent standard
  • Scrum Master Certification (CSM)

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