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Skills

  • Financial performance analysis
  • Problem resolution
  • Employee engagement and retention
  • Data reporting accuracy
  • Organization
  • Team leadership and supervision
  • Financial Budget Forecasting
  • Executive-level reporting and dashboards
  • Policy Development and Approval Processes
  • Resource allocation

Work Experiences

  • Coordinated administrative team efforts.
  • Created quarterly performance scorecards.
  • Assisted in successful grant proposals resulting in an increase of $8 in funding for the upcoming fiscal year.
  • Created dashboards outlining actionable data insights.
  • Collaborated with cross-functional teams to successfully complete 4 major research projects, resulting in the approval of new policies.
  • Contributed to improvement in team morale.
  • Achieved a 67% reduction in miscommunication-related project delays.
  • Achieved 68% reduction in overhead costs.
  • Was in charge of process costs and quality.
  • Achieved 43% efficiency gains.

Summaries

  • Committed to excellence in budget management.
  • Boosted accessibility.
  • Collaborative leader.
  • Achieved a 82% increase in adherence to project deadlines.
  • Advanced policies.
  • Contributed to 35% improvement in financial performance.
  • Committed to resolving issues and ensuring that metrics and reports are accurate.
  • Creative Operations Specialist with experience in implementing efficient operating rhythms and management systems.
  • Achieved a 24% reduction in operational inefficiencies.
  • Achieved results in 6 months.

Accomplishments

  • Collaborated with team of 16 in the development of initiative.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked alongside senior leadership to develop a departmental budget that achieved a cost-saving of $9 without compromising on service quality.
  • Drove the adoption of Tableau within the administrative department, improving workflow efficiency by 84%.
  • Facilitated strategic alignment workshops that led to a 48% reduction in process redundancies across 11 divisions.
  • Simplified administrative procedures by creating user-friendly templates, leading to a time savings of 17 hours per week in report generation.
  • Resolved product issue through consumer testing.
  • Orchestrated a high-profile company event with over 9 attendees, receiving widespread positive feedback and achieving process.
  • Analyzed operational inefficiencies and redesigned workflows that reduced backlog processing by 39% in several months.
  • Enhanced team performance by creating an internal knowledge-sharing platform which increased skills competency by 53%.

Affiliations

  • International Association of Administrative Professionals (IAAP)
  • Certified Healthcare Administrative Professional (CHAP)
  • National Association of Public Hospitals and Health Systems
  • Lions Club
  • Association of University Programs in Health Administration (AUPHA)
  • Society of Human Resource Management
  • Healthcare Innovation and Technology Advisory Board
  • Board Member of Austin Hospital Volunteer Program
  • Nonprofit Healthcare Management Committee the Southeast
  • American Health Information Management Association (AHIMA)

Certifications

  • First Aid/CPR Certified
  • Fundamentals of Performance Improvement by Harbor & Co.
  • Certified Healthcare Administrative Professional (cHAP)
  • Google Certified Professional Cloud Architect
  • Certified Grant Writer Credential Cedar Works
  • Certified Information Systems Auditor (CISA)
  • Lean Six Sigma Green Belt Certification
  • Human Resource Certification Institute - Professional in Human Resources (PHR)
  • Certified Public Accountant
  • Apple Certified Associate (ACA)

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