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Skills

  • Staff development
  • Team management
  • Budgets
  • Hardware evaluation
  • Customer complaint resolution
  • Schedule optimization
  • Data entry
  • Employee mentoring
  • Cross-functional team collaboration
  • Data analysis

Work Experiences

  • On-site training was provided by me.
  • Invented
  • Installed, tested, and maintained alarm systems to ensure that they worked properly.
  • Measured yardage and looked for stray golf balls.
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Was in charge of unboxing supplies, shelving stock, and rotating items as well as overseeing incoming deliveries.
  • Got better.
  • Disinfected counters and wiped down food prep surfaces to avoid illness and cross-contamination from raw meats.
  • Won
  • Increased sales by 17% over a two-year period.

Summaries

  • Ambitious
  • Multi-tasking, self-motivated leader with experience expanding network connections, persuading customers to buy products, implementing pricing models, inventory control and projections, territory development, and uncovering customer needs to deliver solutions.
  • Determined sales and marketing professional with 6 years of experience in category industry.
  • Customers are protected by maintaining strict controls.
  • Multi-tasking and self-motivated leader who designs and develops powerful print and graphic media materials with keen attention to detail, articulate communication skills, and strong aesthetic sense.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Professional with over 10 years of experience in project management and process improvement initiatives across the enterprise.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • dependable self-starter looking for a position as a customer resolution specialist with a forward-thinking company.
  • Kitchen Shift Leader is articulate and driven to succeed.

Accomplishments

  • Successfully led kitchen operations during peak times, achieving an 37% increase in customer satisfaction scores.
  • Adopted a new technology solution for managing kitchen orders, reducing ticket processing time by 63%.
  • Reduced prep time and increased operational efficiency by 77% by optimizing workflow and kitchen station layouts.
  • Increased sales 8% over two years.
  • Conducted vendor negotiations that resulted in a 15% cost reduction for high-quality ingredients without compromising on standards.
  • Tracked key performance metrics and presented data-driven recommendations for improvement, resulting in kitchen efficiency gains of 77%.
  • Collaborated with kitchen team members to develop seasonally inspired menus, leading to a 80% increase in customer loyalty.
  • Led a kitchen staff of 3 employees, ensuring optimal efficiency and communication during high-volume service hours.
  • Monitored food preparation processes, producing dishes consistently meeting quality and presentation standards, increasing positive feedback by 19% from customers.
  • Implemented a new inventory control system that reduced food waste by 67% within 12 months, while maintaining consistent stock levels.

Affiliations

  • Culinary Trust Scholarship Program
  • Rotary International
  • College of Culinary Arts at Johnson & Wales University Alumni Group
  • ServSafe Food Protection Manager Certification
  • Association of Information Technology Professionals
  • Professional Food Service Manager Training Association
  • Culinary Local Union Membership 7
  • Slow Food USA Movement
  • Hotel and Catering International Management Association (HCIMA)
  • American Culinary Federation (ACF)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Business Analysis Professional (CBAP)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Diversity and Inclusion in the Hospitality Workplace Certification 2018 Summit Group
  • ProChef Certification (Level I, II, or III) by Culinary Institute of America
  • Google Certified Professional Cloud Architect
  • Certified Dietary and Menu Manager Summit Group 2020
  • Certified Nutrition Specialist (CNS), 2021, Ironclad Systems
  • Customer Service Excellence Certification – 2024 – Summit Group
  • ServSafe Food Protection Manager Certification

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