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Skills

  • Time management and prioritization
  • Customer relations
  • Team building
  • CRM data analysis
  • Order processing
  • Market research
  • Account management
  • Supervision
  • Client acquisition strategies
  • Process improvement

Work Experiences

  • Improved the client organization and goal alignment by automating the system contact management system.
  • Achieved Excellence Award in 2018.
  • Achieved a 79% improvement in deal closure rates.
  • Acquired 3 new customers, resulting in 11% revenue for the team.
  • Achieved results over the past year.
  • Achieved growth across the Pacific Northwest.
  • Achieved improvement within their first 18 months.
  • Closed pipeline opportunities.
  • Managed Power BI inventory to improve sales pitches and closed more than 6 sales in two years.
  • Achieved this in 2017.

Summaries

  • Achieved 82% revenue growth.
  • Accomplished in conducting competitive market analysis and adjusting telecom product pricing models to beat competitors in 72% of bids.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved a 60% boost in customer satisfaction.
  • Strengths in team leadership and budget management backed up by Miscellaneous training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Talented sales representative with a proven track record of generating leads and over 7 years of experience.
  • Highly skilled and knowledgeable in the techniques used to close sales.
  • Acquired 15 new clients in Portland.
  • Bringing 17 years of experience in this field.

Accomplishments

  • Consistently achieved or exceeded individual and team quota targets by 72% over three years.
  • Mentored new hires and contributed to a training program that resulted in a 61% reduction in onboarding time for sales team members.
  • Collaborated with team of 10 in the development of standard.
  • Streamlined CRM database management and cross-team communication, reducing lead response time by 61%.
  • Improved regional client satisfaction metrics by 82% through personalized service and follow-up efforts, ensuring contract renewals.
  • Increased customer engagement efforts through multi-channel communication strategies, resulting in a 47% rise in open communication lines.
  • Resolved product issue through consumer testing.
  • Led new product rollouts and training sessions, achieving a 81% boost in sales team performance within the past year.
  • Achieved a 46% approval rate on multi-year telecom proposals through detailed market research and targeted presentation strategies.
  • Mastered competitive product knowledge to effectively position telecommunications products, securing 13 new contracts in competitive markets.

Affiliations

  • Toastmasters
  • Certified Sales Executive through the Manufacturers' Agents National Association (MANA)
  • Member of the Internet Protocol Engineering Professionals Organization
  • Participated in the Telecom Masterclass hosted by framework
  • Jaycees
  • Society of Women Engineers
  • Project Management Institute
  • Society of Human Resource Management
  • Association for Computing Machinery
  • Freemason

Certifications

  • Certified Network Marketing Professional (CNMP) – Lakeside Partners
  • CompTIA Network+
  • Customer Communication Strategies Certification – Vantage
  • CompTIA Security+
  • Certified Professional Salesperson (CPSP) – Phoenix
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Telecom Contract Negotiation Certification – Vantage
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • Certified Professional Sales Leader (CPSL) - Harbor & Co. - 2022

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