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Skills

  • Compliance with lender requirements
  • Maintaining a clean driving record
  • Locating VINs
  • Asset retrieval in remote locations
  • Budgets
  • Asset dispute resolution
  • Team management
  • AAA experience
  • Legal document review
  • GPS navigation for recovery routes

Work Experiences

  • Awarded Excellence Award for exceeding performance targets.
  • Consistently maintained high levels of customer satisfaction by addressing lender concerns promptly and professionally.
  • Sent invoices, collected payments, and reconciled accounts with shippers every day.
  • Maintained a clean, neat appearance in order to maintain a professional company image throughout each shift.
  • Used my well-honed negotiating skills to secure cost-effective category equipment pricing.
  • Used process and framework equipment to load and unload vehicles and secure items for long road trips.
  • Arranged peaceful surrender of assets.
  • Built and maintained strong working relationships with local law enforcement to facilitate safe and lawful asset recovery.
  • Achieved mutually beneficial outcomes.
  • Conducted vehicle inspections, documenting any damage or issues in detailed reports prior to and after each shift.

Summaries

  • Individual with 14 years of safe driving experience and initiative experience.
  • Strengths in data analysis and risk assessment backed up by Miscellaneous training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 10 successful repossessions.
  • Clear understanding of team leadership and stakeholder engagement as well as team leadership training.
  • Avoided legal complications.
  • Repossession Driver with 18+ years of experience in transportation and exceptional route planning skills.
  • Accurately recorded operations.
  • Committed to compliance and legal standards.
  • Conflict resolution expert with proven success in minimizing disputes and safely recovering assets while maintaining professional relationships.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Consistently exceeded weekly repossession performance goals, recovering 4 vehicles on average compared to the team target of 3.
  • Leveraged expertise in both manual and electronic repossession devices to retrieve vehicles discreetly, maintaining a 69% success rate.
  • Generated professional, court-approved recovery documentation for 5 vehicle repossessions per week, ensuring legal compliance.
  • Initiated and executed an after-hours repossession strategy, increasing vehicle recovery rates outside regular business hours by 85%.
  • Maintained excellent client relations by consistently updating clients on recovery progress, resulting in client satisfaction improvement of 41%
  • Reduced asset recovery time by 60% by optimizing route planning and prioritizing high-risk repossession orders based on urgency.
  • Improved efficiency of multistate recovery operations, ensuring safe transport and legal compliance across 9 states.
  • Successfully initiated peaceful negotiations with delinquent vehicle owners, leading to non-violent asset recovery in 20% of interactions.
  • Played a key role in reducing company vehicle recovery times by 70% by leveraging GPS tracking and advanced vehicle detection technology.

Affiliations

  • Regional Recovery and Resolution Network Columbus
  • National Association of Social Workers
  • Professional License Holder in Recovery Management (Washington)
  • Lions Club
  • National Association of Fleet Administrators
  • Association for Supply Chain Management (APICS)
  • National Association for Loss Prevention and Asset Recovery
  • International Association of Auto Theft Investigators
  • Legal Compliance and Debt Collection Association
  • Certified Asset Recovery Specialist (standard)

Certifications

  • Professional Communication Skills in Asset Recovery - 2017, Brightline
  • SAFETYNET Motor Carrier Specialist Certification - 2021, Portland
  • HAZMAT Driver Endorsement - 2020, program
  • Cisco Certified Internetwork Expert (CCIE)
  • Defensive Driving Certification (2017, Brightline)
  • CompTIA Security+
  • Certified Vehicle Transporter (CVT) - 2018, Beacon Labs
  • Certified Public Accountant (CPA)
  • Certified Professional Compliance Officer - Transportation (category)
  • Certified Business Analysis Professional (CBAP)

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