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Skills

  • Project organization
  • Behavioral health program evaluation
  • Service Quality Improvement
  • First Aid/CPR
  • Supervision
  • Organization
  • Client satisfaction data analysis
  • Client retention strategy development
  • Family education workshop facilitation
  • Family engagement and motivation techniques

Work Experiences

  • Achieved President's Club in 2020.
  • Advanced the field of family mental health.
  • Accomplished this in 2020.
  • Addressed diverse needs of clients.
  • Co-facilitated family therapy workshops for Jira addictions, resulting in 11 families completing the program successfully in 2019.
  • Collaborated with system customers to determine their needs and deliver process service.
  • Addressed socioeconomic challenges.
  • Built and maintained partnerships with local healthcare providers, strengthening community access to behavioral health resources.
  • Achieved successful completion for 5 families.
  • Achieved a 30% reduction in programmatic errors.

Summaries

  • Achieved 45% program completion rates.
  • Family Clinical Program Manager with 8 years of successful budget management and workflow optimization experience.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Addressed socioeconomic barriers.
  • Completed within 9 months of launching.
  • Clinical leader specializing in family support and supervision. Increased certifications by 63% among staff through a tailored training program, improving service delivery across the board.
  • Achieved results over a three years period.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 66% improvement in family outcomes.
  • Clinical leader specializing in family support and supervision.

Accomplishments

  • Partnered with community organizations to develop collaborative family wellness programs that reached 11 families in Columbus.
  • Optimized clinical staff scheduling, resulting in a 18% increase in efficiency and service capacity.
  • Directed clinical operations across 18 sites, managing programs that served 11 clients monthly.
  • Documented and resolved program which led to procedure.
  • Coordinated with 3 stakeholders to align family program objectives, achieving a 37% higher success rate in family reunification cases.
  • Delivered leadership workshops and supervision to junior clinical leaders, fostering a 25% increase in staff retention and engagement.
  • Applied trauma-informed principles to family treatment plans, improving service adoption rates by 25%.
  • Trained and mentored a team of 14 clinical staff members, resulting in a 44% improvement in team performance metrics.
  • Led a restructuring initiative for family therapy scheduling, reducing system downtime and improving overall service availability by 32%.
  • Advanced the clinical program's data collection and analysis methodology, improving tracking and reporting accuracy by 65%.

Affiliations

  • Partnership for Children and Youth Behavioral Health Network
  • National Council for Behavioral Health (NCBH)
  • Accreditation Board for Specialty Nursing Certification (ABSNC)
  • Innovations in Family Therapy Network
  • Freemason
  • Society for Implementation Research Collaboration (SIRC)
  • State Board of Behavioral Sciences (Add your state licensing body)
  • Jaycees
  • Interprofessional Healthcare Workforce Institute (IHWI)
  • National Association for Children of Alcoholics (NACoA)

Certifications

  • Health Services Executive (HSE)
  • Certified in Managed Care (CMC)
  • Certified Mental Health Professional (MHP)
  • Certified Clinical Trauma Professional (CCTP)
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification
  • Clinical Social Work Supervisor Certification North Carolina
  • Certified Telehealth Facilitator (CTF)
  • Board Certified Behavior Analyst (BCBA)
  • Certified Disability Management Specialist (CDMS)
  • Certified Public Accountant (CPA)

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