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Skills

  • Cross-team collaboration between R&D and Sales
  • Crisis management and problem-solving
  • Process improvement
  • Supervision
  • Key account management
  • Workflow planning
  • MS Office
  • Market share growth strategy
  • Competitive market analysis
  • Recruitment

Work Experiences

  • Achieved 17% growth in annual revenues.
  • Developed a national sales team.
  • Designed and facilitated training programs for a team of 13 sales representatives, improving execution and customer satisfaction scores by 68%.
  • Collaborated with packaging designers to create eco-friendly solutions, reducing non-recyclable waste by 69% tons annually.
  • Organized and managed food service training for employees to learn about process improvement, team leadership, and performance reporting.
  • Was in charge of overseeing food preparation and ensuring that safety protocols were followed.
  • Aimed at launching a healthier SAP product line.
  • Collaborated with the R&D team to accelerate time to market for Power BI, resulting in increased market penetration by 61%.
  • All kitchen staff was hired and managed by me.
  • Accelerated time-to-market for SAP.

Summaries

  • Data analysis and workflow optimization, a well-rounded leader with a talent for supervising employees.
  • Kitchen Manager with a passion for working with high-performing teams.
  • Beverage Executive with a track record of cutting costs, increasing productivity, and improving customer satisfaction.
  • Accomplished Beverage Executive.
  • Beverage Executive is a dedicated and hardworking Miscellaneous food service director with 8 years of experience.
  • Achieved 83% market penetration.
  • Customer experience is known to be enhanced by this dynamic presence.
  • Accelerated distribution by 69% across key markets.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Outstanding leader with excellent communication and conflict-resolution skills.

Accomplishments

  • Developed a dynamic pricing model for Asana, achieving 16% higher revenue per unit and increasing customer retention rates.
  • Created a comprehensive training program for new sales teams, reducing onboarding time by 69% and increasing productivity by 42%.
  • Reduced transportation costs by 73% through optimized route planning and consolidated shipments between suppliers.
  • Led the reformulation of system product which improved taste profile while reducing ingredient costs by 40%. Resulted in improved customer reviews and loyalty.
  • Collaborated with team of 9 in the development of procedure.
  • Formulated a comprehensive revenue growth strategy for premium products, which drove 21% revenue growth during 2021.
  • Led a pricing strategy overhaul for premium beverage lines that resulted in a 27% increase in average profit margin within 3 months.
  • Headed product rebranding efforts for Jira, which resulted in a 32% increase in market share over 13 months.
  • Developed strategic pricing initiatives that resulted in a 68% increase in average order value (AOV) and boosted repeat purchase rates.
  • Scaled operations in the Southwest, securing 60% more distribution centers and expanding to 7 new retail locations.

Affiliations

  • Society of Wine Educators (SWE) – Active Certification Holder 2015
  • Institute of Food Technologists (IFT) – Beverage Product Development Subcommittee
  • International Council of Nurses
  • International Association of Administrative Professionals
  • Food and Beverage Export Association – International Trade Liaison
  • Society of Human Resource Management
  • Professional Beverage Executives Network – Annual Conference Organizer
  • Freemason
  • World Tea Expo – Panelist and Expert Consultant
  • Association of Information Technology Professionals

Certifications

  • Certified Supply Chain Professional (CSCP) by APICS
  • Certified Quality Improvement Associate (CQIA) by ASQ
  • Certified Supply Chain Operations Specialist by Meridian
  • Certified Business Analysis Professional (CBAP)
  • Certified Digital Marketing Professional by Digital Marketing Institute (DMI)
  • Certified Sustainability Professional (CSP) by International Society of Sustainability Professionals (ISSP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Diversity Executive (CDE) by Institute for Diversity Certification
  • Certified Public Accountant (CPA)
  • Certified Specialist of Wine (CSW) by Society of Wine Educators

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