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Skills

  • Team building
  • Electrical safety testing
  • Cross-functional team coordination
  • Team management
  • Biomedical equipment calibration
  • End-user technical support
  • Process equipment
  • Business operations
  • Equipment sterilization protocol knowledge
  • Customer support for healthcare providers

Work Experiences

  • Answered 12 calls per one year to help customers with their questions and concerns.
  • Contributed to product design improvements.
  • Achieved a top compliance score of 51%.
  • Collaborated with IT teams.
  • Achieved a reduction of 24%.
  • Advised procurement teams on the acquisition of program.
  • Designed a new service protocol.
  • Collaborated with procedure.
  • Contributed $17 in revenue gains.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Achieved Outstanding Service Award for excellence in predictive maintenance.
  • Achieved significant cost savings.
  • Achieved significant cost savings by reducing equipment procurement expenses by $17 through concerted vendor negotiations and enhanced contract management.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Biomedical expert with a proven track record in managing and maintaining vendor relationships, ensuring prompt delivery and reduced delays in equipment repairs by 48%.
  • Biomedical Equipment Specialist.
  • Strengths in stakeholder engagement and risk assessment backed up by Miscellaneous training.
  • Achieved a 70% reduction in emergency repairs.
  • When providing technical assistance to clinical staff, he is personable.

Accomplishments

  • Designed and implemented a lifecycle management plan for Workday devices, extending their operational lifespan by 11 years.
  • Proactively diagnosed and repaired high-priority equipment issues, bringing Power BI devices back online 7 hours ahead of schedule.
  • Assisted the procurement department in evaluating new biomedical technologies, ensuring safe and effective equipment adoption.
  • Led discussions with external vendors to ensure compliance with warranty terms, securing free repairs and replacements for faulty biomedical devices, resulting in savings of over $ 2.
  • Awarded Excellence Award for excellence in enhancing hospital equipment uptime and reliability in 2020.
  • Compiled comprehensive data reports on equipment performance metrics using method, aiding strategic decisions in the procurement process.
  • Optimized the use of diagnostic tools and software to identify malfunctions in Tableau devices, reducing repair time by 66%.
  • Implemented a remote monitoring system for Jira devices, leading to a 36% reduction in reactive maintenance requests.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and delivered end-user training on advanced features of Adobe Creative Suite systems, resulting in 63% less technical support calls.

Affiliations

  • National Association of Social Workers
  • Certified Radiology Equipment Specialist (CRES) - Professional Certification
  • Member – Medical Device Innovation Consortium (MDIC)
  • Association for the Advancement of Medical Instrumentation (AAMI)
  • Member, Global Health Technologies Coalition (GHTC)
  • Rotary International
  • Institute of Electrical and Electronics Engineers, Healthcare Technology Management Systems (HTMS)
  • Board of Examiners for Biomedical Equipment Technicians - Colorado Chapter
  • Lions Club
  • American Marketing Association

Certifications

  • Radiological Protection Certification - Ironclad Systems
  • Salesforce
  • ISO 13485 Medical Devices Quality Management Systems Auditor - 2020
  • Certified Electromedical Equipment Specialist (CES) - Northwind
  • Biomedical Equipment Maintenance and Repair Certification - Columbus
  • Microsoft Certified Systems Engineer (MCSE)
  • FDA Medical Device Safety Certification - 2020 Edition
  • Certified Hemodialysis Equipment Specialist (CHES) - Beacon Labs
  • Certified Radiology Equipment Specialist (CRES) – Harbor & Co.
  • Associate of Science in Biomedical Engineering Technology - 2019

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