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Skills

  • Collaborative teamwork
  • Materials preparation
  • Risk management processes and analysis
  • Cost-saving strategy implementation
  • Process implementation
  • Group and individual instruction
  • Inspection reviews
  • Conflict resolution and mediation
  • Compliance with safety regulations
  • Hardware evaluation

Work Experiences

  • Established
  • Improved locomotive material expense tracking by 14%.
  • Quickly identified problems and alerted Head Lifeguard to any potential project delays.
  • Taught special needs students, including those with standard and framework conditions, private lessons in floating and treading water techniques.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Exercised and practiced under the supervision of athletic trainers or professional coaches to develop skills, improve physical condition, and prepare for competitions.
  • Made a proposal
  • Responded quickly to customer concerns and resolved metric issues using vendor management and strategic planning.
  • Used QuickBooks to accurately enter data into a batch ticketing system.
  • Worked closely with Head Lifeguards to identify areas of concern and the most efficient ways to address them.

Summaries

  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • Focused on customer service
  • Talented and outgoing professional with experience in category and process swimming techniques.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Adaptive quality assurance specialist who uses cutting-edge methods and techniques to boost productivity, customer satisfaction, and profits.
  • Experienced Head Lifeguard with success in driving innovation and early adoption of emerging technologies and platforms.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Dedicated to increasing water safety in and around large bodies of water.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.

Accomplishments

  • Collaborated with product to improve sanitization schedules, reducing waterborne illness cases by 53% over the past year.
  • Conducted in-depth safety drills resulting in an improvement of 40% in lifeguard response times during mock rescues.
  • Implemented structured swim lane rites and procedures that decreased aquatic accidents by 59% in pools managed.
  • Collaborated with team of 17 in the development of standard.
  • Reduced energy consumption by 78% by optimizing heating system usage during off-peak hours.
  • Streamlined the process of equipment checks, which reduced maintenance time by 36% hours weekly ensuring uninterrupted service.
  • Reduced pool-related incidents by 30% through targeted surveillance techniques and enhanced staff rotation protocols.
  • Increased team preparedness for rescues through weekly deep-water drills and scenario planning.
  • Reduced emergency incidents by 82% during high-traffic times through better scheduling and proactive hazard identification.
  • Trained over 9 new lifeguards in accordance with OSHA guidelines, ensuring readiness for real-life emergencies.

Affiliations

  • National Association of Social Workers
  • Certified Pool & Spa Operator (CPO) Certification by Northwind in 2024
  • Toastmasters
  • American Red Cross Lifeguard Instructor Certification 2021
  • Association for Challenge Course Technology (ACCT) Member
  • American Lifeguard Association Affiliation
  • Member of the Professional Pool Operators of America (PPOA)
  • Emergency Action Plan Developer for Beacon Labs
  • Member of the National Recreation and Park Association (NRPA) Water Safety Sector
  • National Drowning Prevention Alliance (NDPA) Member

Certifications

  • Emergency Medical Response (EMR) Certification - National Safety Council
  • Advanced Emergency Medical Technician (AEMT) Certification
  • Certified Pool & Spa Operator (CPO) - National Swimming Pool Foundation
  • SHRM Certified Professional (SHRM-CP)
  • Boating Safety Instructor Certification - US Coast Guard
  • USA Swimming Coach Certification
  • Bloodborne Pathogens Training (OSHA)
  • First Aid/CPR/AED Instructor, American Red Cross
  • American Red Cross Water Safety Instructor (WSI)
  • Basic Water Rescue Certification (American Red Cross)

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