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Skills

  • Cross-functional team collaboration
  • Regulatory compliance
  • Customer satisfaction improvement
  • Supervision
  • Organization
  • Customer service
  • Collaboration with Engineering Teams
  • Educating customers
  • Adherence to technical specifications
  • Fiber-optic splicing techniques

Work Experiences

  • Contributed to improved tracking capabilities.
  • Addressed equipment malfunctions for up to 7 customers.
  • Assisted in passing CPA audits.
  • Oversaw the delivery of metric project by procedure team, which resulted in method.
  • Achieved a Lean in fusion splicing.
  • Collaborated with procedure customers to determine their needs and deliver standard service.
  • Coordinated splicing operations across multiple sites, delivering projects on schedule, which contributed to 10 in client contract renewals.
  • Adhered strictly to OSHA safety standards while performing aerial splicing work, ensuring zero safety incidents over the past year.
  • Created cable maps.
  • Completed splicing operations under budget.

Summaries

  • Achieved results over one year.
  • Committed to ensuring high-quality fiber connectivity, with a proven record of decreasing service disruptions by 82% through prompt, precise splicing techniques.
  • Accomplished Splicing Technician.
  • Costs were consistently reduced while profits were increased.
  • Collaborative Splicing Technician experienced in working with engineering teams to coordinate splicing strategies, consistently completing projects 45% ahead of schedule.
  • Certified Splicing Technician recognized for mastering fusion splice quality controls, maintaining signal integrity under a variety of field conditions.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Avoided penalties.
  • Achieved a 72% reduction in service outages.
  • Certified Splicing Technician expert in OTDR testing and analysis, ensuring reliable optical connections while cutting service tickets by 24%. Six Sigma holder.

Accomplishments

  • Reduced splicing failure rates by 78% following adoption of new cutting methods, contributing to company cost savings of 16 in 2024.
  • Implemented splicing techniques that reduced overall project completion time by 80%, contributing to the acquisition of 14 in new client contracts.
  • Executed intricate optical fiber splicing on Adobe Creative Suite cables, contributing to a 12 increase in client contract renewals across the Pacific Northwest.
  • Successfully completed Six Sigma, demonstrating advanced understanding in fiber splicing and safety procedures for hazardous environments.
  • Installed and spliced new fiber segment infrastructure spanning 10 miles, integrating with existing systems and expanding network capacity by 67%.
  • Leveraged aerial fiber installation knowledge to complete 16 high-risk installations in the Pacific Northwest, reducing service downtimes for 5 communities.
  • Delivered Six Sigma certified splicing services for Lakeside Partners across 17 locations, leading to a 56% improvement in data transmission quality.
  • Trained 13 technicians on splice optimization procedures, leading to a 79% reduction in network downtime during maintenance periods in 2022.
  • Improved cutting-edge splicing techniques, resulting in a 65% boost in data speeds for 4 high-profile commercial clients.
  • Contributed to merging Salesforce systems with fiber splicing techniques, decreasing latency issues by 18% in program.

Affiliations

  • Certified Outside Plant Technician (OSP) by the FOA
  • Society of Women Engineers
  • IEEE Photonics Society Membership
  • Fiber Broadband Association (FBA)
  • Jaycees
  • Structured Cabling Systems Association (SCSA)
  • Society of Cable Telecommunications Engineers (SCTE)
  • American Marketing Association
  • Graduate of Fiber Optic Training Certification Program at Cedar Works
  • Building Industry Consulting Service International (BICSI)

Certifications

  • Light Brigade-Level Fiber Optic Specialist Certification
  • ETA Certified Fiber Optic Installer (FOI)
  • Corning Optical Communications Splicing Certification
  • Salesforce
  • CompTIA Security+
  • Cisco Certified Network Associate (CCNA)
  • Certificate in Structured Cabling and Fiber Optic Systems
  • Advanced Fusion Splicing Certification by Beacon Labs
  • Certified Wireless Network Administrator (CWNA)
  • SHRM Certified Professional (SHRM-CP)

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