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Skills

  • Operational improvement
  • Customer service
  • Adaptability in dynamic lab environments
  • Equipment calibration
  • Data entry accuracy
  • Handling confidential patient information
  • Lab assistant training
  • Lab test analysis
  • Supervision
  • Intermediate to advanced Microsoft Excel

Work Experiences

  • Adhered to rigorous biohazard safety protocols, reducing potential contamination risks by 30%.
  • Conducted quality checks.
  • Had an excellent attendance record and was always on time for work.
  • Reduced the turnaround time on lab results by 12% through launched.
  • Achieved Outstanding Service Award for laboratory compliance.
  • Contributed to higher customer satisfaction levels.
  • Performed EKGs, chemical analyses, urinalysis, and hematology on as many as 11 patients every day.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Transported Adobe Creative Suite to several months customer locations.
  • Coordinated daily shipments of biological specimens to external labs, leading to a 39% reduction in delays of result processing.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Ready to contribute 14 years of relevant experience to a new and challenging role.
  • Collaborative professional with excellent cross-functional team skills. Increased lab efficiency by 22% through cooperative efforts with physicians, pathologists, and technicians to ensure timely and accurate test results.
  • Created sample handling procedures that passed audits without deficiency in 2021.
  • Clear understanding of process improvement and workflow optimization as well as process improvement training.
  • Cooperated with physicians, pathologists, and technicians.
  • Consistently improved lab practices by 59% through the identification and implementation of better workflows. Expertise in training staff, optimizing daily sample processing, and reducing failure points in the lab environment.
  • Committed to delivering comprehensive solutions in patient sample handling.
  • A skilled laboratory professional with experience in all aspects of medical laboratory testing.
  • Collaborative professional with cross-functional team skills.

Accomplishments

  • Resolved product issue through consumer testing.
  • Orchestrated smooth execution of an internal audit covering 16 workflows, resulting in zero non-conformance findings.
  • Identified inefficiencies in the inventory management system and implemented corrections that improved stock accuracy by 22%.
  • Developed and maintained real-time tracking systems for specimen movement within the lab, improving object traceability by 77%.
  • Implemented a time-management strategy that reduced average processing lateness by 29% while improving cross-department communication.
  • Increased processing efficiency by 32% after implementing batch scanning equipment for high-volume specimen logging.
  • Collaborated with team of 10 in the development of program.
  • Processed and verified patient samples for clinical assays, achieving 48% compliance with procedure benchmarks.
  • Headed efforts to integrate new specimen tracking software, which resulted in a 57% improvement in processing times and reduced errors.
  • Processed and logged high-priority specimens from across 17 departments, increasing turnaround by 17%.

Affiliations

  • Project Management Institute
  • American Medical Technologists (AMT)
  • International Association of Administrative Professionals
  • Lab Specimens Chain-of-Custody Taskforce, Austin
  • American Hospital Association (AHA)
  • Association for Professionals in Infection Control and Epidemiology (APIC)
  • Society of Women Engineers
  • Association for Computing Machinery
  • Healthcare Financial Management Association (HFMA)
  • Association of Pathology Chairs (APC)

Certifications

  • Certified Patient Care Technician (CPCT/A) through NHA
  • Fundamentals of Specimen Collection Certification
  • Apple Certified Associate (ACA)
  • Certified Public Accountant (CPA)
  • Certified Medical Technologist (CMT) by AMT
  • Medical Office Specialist (MOS) Certification
  • ISO 15189 Medical Laboratories Proficiency Certification
  • CRCLS - Certified in Regulatory Compliance for Laboratory Services
  • Six Sigma Green Belt in Healthcare Quality Improvement
  • ASCP Certified Phlebotomy Technician (PBT)

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