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Skills

  • Healthcare billing proficiency
  • Colostomy care familiarity
  • ABG
  • Power BI proficiency
  • BAC screening/drug screen collection
  • Conflict resolution
  • TDX
  • Operational improvement
  • Adobe Creative Suite proficiency
  • Organization and planning

Work Experiences

  • Collaborated with billing departments.
  • Successfully scheduled patient appointments and placed reminder calls to provide an exceptional customer experience.
  • Coordinated with cross-functional teams.
  • Located, checked in, and pulled medical records for patient appointments and incomplete charts.
  • Achieved a 28% reduction in billing rework.
  • Corrected errors in over 15 patient records.
  • Assisted patients in understanding their insurance benefits, boosting patient satisfaction and improving financial transparency.
  • Communicated coverage details to patients.
  • Contributed to a 23% increase in revenue recovery.
  • Communicated coverage details directly to patients, providing clarity on deductible, co-pay, and co-insurance requirements.

Summaries

  • Measuring vitals, collecting medical specimens, treating wounds, and assisting with non-invasive medical procedures are all skills she possesses.
  • Capable of fostering relationships with a diverse patient population.
  • Successful in advocating for the needs of patients and obtaining quick diagnoses.
  • Well-versed in all aspects of patient care, with a track record of success in responding quickly to emergency situations.
  • Looking for a position as a leader in an integrated delivery system.
  • Knowledge of how to use Power BI and the ability to triage situations quickly.
  • Medical Assistant who can easily adapt to changing environments and demands.
  • Knowledgeable about healthcare and insurance systems.
  • Recent standards and techniques are well-understood.
  • Expert in all aspects of nursing, with a track record of developing strong nurse leaders who are committed to bettering patient care and delivery models.

Accomplishments

  • Nursed
  • Cared for
  • Documented and resolved program which led to system.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Encouraged
  • Rehabilitated
  • Promoted
  • Patient Care: Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients. Treated patients suffering from trauma, acute chest pain, respiratory failure and drug overdoses.
  • Patient Education: Educated patients about medical procedure steps, recovery measures and medication instructions.
  • Initiative Executed full patient assessments, including program and category.

Affiliations

  • Credentialing Resource Center Membership
  • Association for Supply Chain Management (APICS)
  • National Association of Hospital Organizations (NAHO)
  • American Academy of Professional Coders (AAPC)
  • International Council of Nurses
  • Medical Group Management Association (MGMA)
  • International Association of Administrative Professionals
  • Certified Insurance Coding Specialist (CICS) - PAHCS
  • Association for Healthcare Administrative Professionals (AHCAP)
  • Freemason

Certifications

  • Trauma Nurse Core Course (TNCC)
  • Advanced Cardiac Life Support (ACLS) Certification framework
  • Registered Nurse in Texas, License number 11, 2017
  • ANA Certified in Family NP
  • Certified in Diabetes Management
  • Certified Nurse Executive
  • Certified Health Insurance Specialist (CHIS)
  • Salesforce
  • Certified Medical Insurance Specialist (CMIS)
  • Home Health Aid Certified (HHA)

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