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Skills

  • Employee education and engagement initiatives
  • Healthcare enrollment process optimization
  • Fluency in Spanish for cross-cultural employee engagement
  • Budgets
  • Operational improvement
  • Training proficiency
  • Benefits contract negotiation
  • MS Office
  • Customer service
  • Data accuracy improvement

Work Experiences

  • Achieved annual cost savings of $15.
  • Administered employee benefits programs for over 13 employees, including retirement, health, and wellness initiatives, resulting in a 51% increase in overall engagement.
  • Answered 9 calls per several months to help customers with their questions and concerns.
  • Achieved 24% savings.
  • Chaired the wellness committee.
  • Chaired the wellness committee, which developed and rolled out 6 new health initiatives contributing to Top Performer recognition for Raleigh workplace.
  • Transported QuickBooks to 6 months customer locations.
  • Achieved a 21% reduction in administrative costs.
  • Looked for industry trends on social media and through online sources.
  • Achieved $4 in tax savings.

Summaries

  • Achieved cost savings.
  • Collaborative HR professional with expertise in working alongside 13 vendors to implement effective benefits systems, reducing administrative burden by 82% while improving data accuracy.
  • Human Resources Benefits Administrator is a multi-talented Human Resources Benefits Administrator who is consistently rewarded for planning and operational improvements.
  • Collaborative HR professional with expertise in vendor management.
  • Interested in applying my field expertise and sound judgment to a challenging role with Summit Group.
  • Accomplished HR Benefits Administrator.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the procedure business.
  • Accelerated transition timelines.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Adjusted employee contribution rates.

Accomplishments

  • Regularly conducted employee feedback surveys regarding benefits satisfaction; used data-driven insights to increase employee satisfaction by 72% in 2021.
  • Streamlined payroll deductions for benefits plans integration, reducing employee inquiries by 72% and ensuring data accuracy across multiple functions.
  • Led wellness fairs that increased employee benefit awareness and program utilization by 44% over a span of three years.
  • Led a cross-functional team to integrate payroll deductions with the HRIS system, reducing issues in benefits enrollment and processing errors by 40%.
  • Documented and resolved initiative which led to process.
  • Successfully reduced claims processing time by 13 days through the use of Salesforce for tracking and automation.
  • Managed open enrollment for 6 employees with QuickBooks integration, reducing enrollment period-related issues by 85%.
  • Collaborated with nationwide HR teams to apply consistent benefits strategies, which improved policy uniformity across 2 branches.
  • Chaired quarterly benefits review sessions with key stakeholders to assess plan performance, resulting in actionable insights that improved cost-effectiveness.
  • Managed an annual benefits operations budget of $8, successfully reducing administrative costs by 69% while maximizing employee plan utilization.

Affiliations

  • Association for Computing Machinery
  • National Human Resources Association (NHRA)
  • Lions Club
  • Employee Assistance Professionals Association (EAPA)
  • American Medical Informatics Association
  • Certified Retirement Counselor® (CRC®)
  • Association of Corporate Counsel Employment Law Network
  • Society of Human Resource Management
  • International Council of Nurses
  • National Business Group on Health (NBGH)

Certifications

  • CompTIA Security+
  • Certified FMLA Administrator – The Disability Management Employer Coalition (DMEC)
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • CompTIA A+ Technician
  • Retirement Plan Fundamentals (RPF) Certificate – ASPPA
  • Google Certified Professional Cloud Architect
  • ACR Designation – Association of Certified Retirement Executives
  • Professional in Human Resources (PHR) Certification - HRCI

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