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Skills

  • First Aid/CPR
  • Deferred compensation program administration
  • Operational improvement
  • Business operations
  • Benefits contract negotiation
  • Benefits communication expertise
  • Employee feedback and satisfaction analysis
  • Team management
  • Problem resolution
  • Employee training on benefits utilization

Work Experiences

  • Collaborated with 15 vendors.
  • Achieved a 21% reduction in administrative costs.
  • Achieved 24% savings.
  • Achieved industry recognition.
  • Adhered to ERISA guidelines.
  • Achieved resolution in less than 3 days per case.
  • Planned and delivered 7 events aimed at improving employee satisfaction every year.
  • Benchmarked benefits packages for competitiveness.
  • Authored 6 employee training sessions.
  • Collaborated with department heads to ensure equitable application of benefits policies across all 15 divisions, maintaining strong compliance.

Summaries

  • Created employee training programs on maximizing company benefits, delivering over 5 sessions that drove stronger benefits knowledge and a 24% reduction in employee inquiries.
  • Communicated changes effectively.
  • Contributed to 43% improvement in employee health engagement.
  • Conducted comprehensive dependent eligibility audits.
  • Respectful and resilient thinker with a big-picture mindset.
  • Human Resources Benefits Administrator is a multi-talented Human Resources Benefits Administrator who is consistently rewarded for planning and operational improvements.
  • Coordinated open enrollment for operations spanning 2 locations.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Achieved 62% improvement in retention.
  • Achieved 69% reduction in leave processing time.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Designed and rolled out new family and parental leave policies, resulting in a 41% increase in employee retention rates post-leave.
  • Introduced a streamlined leave request system using Asana, resulting in a 24% improvement in team processing efficiency.
  • Developed and implemented a disability and leave management process that reduced claims processing time by 17% while ensuring compliance with local regulations.
  • Spearheaded negotiations with vendors to optimize benefits packages, reducing company costs by 67% and increasing enrollment in core benefits programs.
  • Boosted plan participation in dental & vision benefits by 38% through strategic communication and targeted benefits education efforts.
  • Mitigated potential legal risks by ensuring benefits programs adhered to regulatory compliance in Chicago and consistently updating policies based on evolving labor laws.
  • Managed open enrollment for 6 employees with QuickBooks integration, reducing enrollment period-related issues by 85%.
  • Managed an annual benefits operations budget of $8, successfully reducing administrative costs by 69% while maximizing employee plan utilization.
  • Delivered comprehensive education on ACA compliance, which decreased processing errors and ensured 7% adherence for all benefits aspects.

Affiliations

  • International Council of Nurses
  • Toastmasters
  • National Human Resources Association (NHRA)
  • American Payroll Association (APA)
  • Society of Women Engineers
  • Professional in Human Resources (PHR) Certification
  • National Association of Professional Background Screeners (NAPBS)
  • Association for Computing Machinery
  • Certified Benefits Professional (CBP)
  • Disability Management Employer Coalition (DMEC)

Certifications

  • Certified Leave Management Specialist (CLMS)
  • Workers' Compensation Professional Certification (WCP)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Financial Education Instructor (CFEI)
  • Certified 401(k) Administrator (C(k)A)
  • First Aid/CPR Certified
  • Certified Public Accountant (CPA)
  • ServSafe
  • ACR Designation – Association of Certified Retirement Executives
  • Retirement Plans Associate (RPA) - International Foundation of Employee Benefit Plans

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