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Skills

  • Risk management processes and analysis
  • Strong verbal communication
  • Advanced math skills
  • Drug storage procedures
  • Procedure equipment
  • Conflict resolution
  • Relationship development
  • Laboratory Operations
  • Security monitoring
  • Team management

Work Experiences

  • Measured yardage and looked for stray golf balls.
  • Started it.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Advised
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Responded quickly to customer concerns and resolved metric issues using stakeholder engagement and project management.
  • Ensured
  • Kept track of everything.
  • Assisted pharmacists with day-to-day tasks as well as pharmacy office management.
  • Recommendation

Summaries

  • Focused on customer service
  • Collaborate with commercial lenders to achieve sales targets.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Ambitious
  • Professional with over 7 years of experience in project management and process improvement initiatives across the enterprise.
  • Fluent in both English and Spanish.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • For future mailings and newsletters, the database has been updated with updated addresses and other alumni contact information.
  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • To provide excellent customer service, productive in efficiently ringing customers, providing information, and answering calls.

Accomplishments

  • Collaborated with the interdisciplinary team to ensure timely adjustments of medication for 5 patients each day, ensuring optimal therapeutic outcomes.
  • Trained 7 new pharmacy technicians on automated dispensing procedures, reducing errors and increasing team productivity by 25%.
  • Resolved product issue through consumer testing.
  • Worked collaboratively with clinical pharmacists and nursing staff on medication therapy management initiatives, improving patient outcomes in over 11 cases.
  • Developed an SOP for the proper handling of high-alert medications, ensuring compliance with The Joint Commission’s guidelines.
  • Led an automation initiative for medication cart deliveries, improving logistical time efficiency by 47% and reducing staff workload.
  • Streamlined medication refill processes for long-term care facilities by reducing order entry time by 77% per prescription.
  • Performed narcotic medication audits and helped resolve discrepancies, contributing to 4% compliance with regulatory standards during audits.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Maintained and replenished critical medication inventory for the ICU, reducing downtime by 36% and ensuring immediate drug availability during emergencies.

Affiliations

  • National Alliance for Pharmacy Compounding Safety
  • Institute for Safe Medication Practices (ISMP)
  • Quality Improvement in Pharmacy Practice Group 2020
  • American Medical Informatics Association
  • American Pharmacists Association (APhA)
  • Association for Computing Machinery
  • Society for Pharmacy Automation (SPA)
  • Sterile Compounding Consulting Group
  • Pharmacy Compounding Accreditation Board (PCAB)
  • Association for Supply Chain Management (APICS)

Certifications

  • Pharmacy Technician Certification Board (PTCB) Certification
  • Patient Safety Certification for Pharmacy Technicians - Brightline
  • Certified Registered Pharmacy Technician (RPhT) - Vantage
  • Cisco Certified Network Associate (CCNA)
  • Certified Pharmacy Technician (CPhT) - PTCB
  • Medication Management Certificate - Beacon Labs
  • ASHP Accredited Pharmacy Technician Program Completion
  • Certificate in Medication Therapy Management - Northwind
  • Pharmacy Automation Technician Certification - Harbor & Co.
  • Project Management Professional (PMP)

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