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Skills

  • KPI tracking and analysis
  • Business Development
  • Client retention and satisfaction
  • Process development
  • Negotiation
  • Customer success optimization
  • Corporate alliance building
  • Data collection and analysis
  • Business Administration
  • Risk mitigation strategies

Work Experiences

  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Used PowerPoint to analyze data, I used MS Excel, and to share information with team members.
  • Achieved President's Club for Excellence in Partner Engagement by delivering over $10 in new business through co-marketing initiatives.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Evaluated initiative outcomes and devised action plans to improve them.
  • Led my team to achieve 11% of their performance targets.
  • Created and managed an annual budget with effective controls to avoid overspending, reduce burn rate, and support sustainability goals.
  • Assessed employee performance over a the past year period and provided constructive feedback to help them improve.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.

Summaries

  • Partnership Manager who is proactive and meticulous, with over 15 years of experience in the process industry.
  • Motivated metric manager with a track record of best practices and operations in the Miscellaneous.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Partnership Manager with 6 years of successful workflow optimization and stakeholder engagement experience.
  • Effective problem-solver and leader who excels at streamlining operations to reduce costs and improve organizational efficiency.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Proactive Partnership Manager uses determination and attention to detail to produce high-quality client relations work.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • Clear understanding of strategic planning and performance reporting as well as workflow optimization training.

Accomplishments

  • Guided multiple cross-industry partnerships, driving incremental revenue growth in key segments by $9 over the past year.
  • Led the expansion of the partner ecosystem by onboarding 6 high-value partners, generating $4 in new business over three years.
  • Coordinated business development efforts with external partners, expanding market presence in Columbus and leading to 61% market penetration.
  • Negotiated partnership terms with Beacon Labs, leading to increased reseller engagement and driving $14 in monthly recurring revenue.
  • Introduced performance-based partnership models that increased channel-driven revenue by 70% and led to improved partner loyalty.
  • Facilitated joint-venture coordination with standard, driving market expansion initiatives and exceeding sales targets by 69%.
  • Implemented a partner scoring system that identified the top 44% of performing partners, allowing for better allocation of resources and increased ROI.
  • Enhanced partner onboarding processes, reducing time-to-revenue by 12 weeks and increasing partner satisfaction scores by 36%.
  • Achieved 47% year-over-year growth in joint-venture sales through effective partnership collaboration and resource optimization.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • International Council of Nurses
  • Freemason
  • Strategic Alliance Professionals Network (SAPN)
  • Association of Information Technology Professionals
  • Society for Business Trainers & Development (SBTD)
  • European Alliance for Strategic Corporate Partnerships
  • Association for Computing Machinery
  • Association of Corporate Counsel – Strategic Business Partnerships Forum
  • National Business Development Association (NBDA)
  • Society of Human Resource Management

Certifications

  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+
  • CompTIA A+ Technician
  • Google Certified Professional Cloud Architect
  • Product Launch Manager - PMI Certification
  • Certified SaaS Partnership Professional (CSPP) - Vantage
  • Cisco Certified Internetwork Expert (CCIE)
  • Advanced CRM Implementation and Strategy Certificate – Salesforce
  • SHRM Certified Professional (SHRM-CP)
  • Certified SaaS Management Professional – The SaaS Academy

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