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Skills

  • Organization
  • C-Suite advisory support
  • Data Management
  • Complex negotiations management
  • Strategic planning
  • Business performance analysis
  • Payroll and budgeting
  • MS Office
  • Business Administration
  • Business Model Innovation

Work Experiences

  • Achieved consistent budget performance over 2023.
  • Contributed to President's Club recognition for company-wide performance.
  • Achieved $12 in yearly overhead cost savings.
  • Achieved a 57% reduction in onboarding time for new hires.
  • Restructured installation processes and staff teams, resulting in a 13% increase in productivity.
  • Achieved results for 2024.
  • Achieved 61% improved operational agility.
  • Was in charge of category files and records for 8 clients, as well as following security procedures to prevent data breaches and misuse.
  • Used regular correspondence and scheduled status updates to communicate corporate objectives across all divisions.
  • Intervened between Chief of Staff Members during arguments and diffused tense situations using team leadership and stakeholder engagement.

Summaries

  • Support specialist and leader with advanced organizational, technical, and business acumen who is highly dependable, ethical, and trustworthy.
  • Chief of Staff Member is a multi-talented Chief of Staff Member who is consistently rewarded for planning and operational improvements.
  • Within Miscellaneous, senior Chief of Staff Member and outstanding performer in risk assessment and performance reporting.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • With over 4 years of experience in the Miscellaneous field, I am a well-organized Office Manager.
  • Meticulous Chief of Staff Member capable of creating exceptional communications, presentations, and spreadsheets that meet a variety of administrative needs using Power BI.
  • Excellent communicator and project manager with expertise in day-to-day operations, workflow improvements, and customer service.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Chief of Staff Member with 10 years of successful cross-functional collaboration and vendor management experience.
  • Strengths in client relations and workflow optimization backed up by Miscellaneous training.

Accomplishments

  • Executed strategic partnerships with Miscellaneous vendors, increasing cost-benefit ratios in procurement by 38% %.
  • Established partnerships with key stakeholders, enhancing business development opportunities and contributing to company growth by 31%.
  • Collaborated with team of 4 in the development of framework.
  • Developed a new reporting mechanism for leadership, improving decision-making through real-time data analysis and insights.
  • Designed and facilitated strategic planning sessions for the executive leadership team, aligning top-level objectives with operational goals.
  • Led organizational restructuring to minimize inefficiencies, which reduced employee redundancies by 29%.
  • Facilitated leadership offsite meetings to define and align the company's roadmap with market trends for the coming 14 quarters.
  • Directed crisis communication strategy during a standard, averting reputational damage and potential financial loss valued at $11.
  • Drafted board presentations highlighting quarterly performance metrics, contributing to more informed executive decisions.
  • Collaborated with IT to implement a Tableau solution that improved interdepartmental communication by 52%.

Affiliations

  • Society of Human Resource Management
  • Society of Women Engineers
  • Active member of the Corporate Social Responsibility Association (CSRA), integrating social initiatives and business strategies.
  • Member of the International Executives Resource Group (IERG), promoting global leadership skills and executive communications.
  • Lions Club
  • Project Management Institute
  • Affiliate member of the National Association of Business Economists (NABE), focusing on business performance insights and economic trends.
  • International Association of Administrative Professionals
  • Certified in Strengths-Based Coaching, leading professional development with a focus on employee motivation and retention.
  • Board member of the National Human Resources Association (NHRA), enhancing employee retention programs.

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • Certified Information Systems Auditor (CISA) - system
  • Certified and Secure Executive Leader (CSEL) – Summit Group
  • Certified Business Analysis Professional (CBAP) - IIBA
  • Certified Change Management Professional (CCMP) system
  • Certified in the Governance of Enterprise IT (CGEIT) - ISACA
  • Certified Chief of Staff (CoSC) – Harbor & Co.
  • Cybersecurity Leadership Certificate – procedure
  • Leadership Coaching for Organizational Performance Certificate – standard

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