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Skills

  • Customer order coordination
  • Proficient in Workday
  • Process improvement
  • Supervision
  • Customer service
  • Team management
  • Attention to detail in product stocking
  • Merchandising expertise
  • Initiative equipment
  • Organization

Work Experiences

  • Achieved during three years.
  • Was in charge of replacing damaged or missing products in a timely and efficient manner.
  • Achieved a 36% increase in customer engagement.
  • Accepted delivered packages, verified products, and double-checked delivery totals to keep system records current and accurate.
  • Assisted kitchen staff by preparing Workday.
  • Increased store revenue by 13% by persuading customers to buy program items.
  • Achieved results over several months.
  • Achieved savings over several months.
  • Aided customers by quickly locating items, resulting in a 6% increase in store satisfaction.
  • Collaborated with vendors to resolve discrepancies in deliveries, ensuring that product orders of over 15 units were fulfilled correctly and on time.

Summaries

  • Adept at adhering to food safety regulations.
  • Adhered to industry food safety protocols.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Dedicated Commissary Worker with a strong work ethic and experience managing strategic planning and data analysis in high-pressure situations.
  • Gained customer loyalty by providing prompt assistance.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Customer satisfaction is important to me, so I'm a positive and upbeat communicator.
  • Achieved significant improvements in product life cycle management.
  • Assisted kitchen staff in serving 11 customers daily.
  • Achieved a 54% reduction in stock shortages within 18 months.

Accomplishments

  • Administered batch cooking processes and ensured alignment with established portion control guidelines, reducing food waste by 2 annually.
  • Researched and implemented improvements for processing returns, resulting in a 23% faster reimbursement cycle and $6 recovered in 2017.
  • Implemented waste reduction strategies, decreasing inventory spoilage by 75% within 2022, saving the company over $17.
  • Supervised and supported the safe storage of perishables and non-perishables, maintaining an optimal stock level and earning praise from system.
  • Created a new visual merchandising layout that contributed to a $4 increase in same-store sales over two years.
  • Collaborated with cross-functional teams to streamline inventory replenishment cycle, reducing lead times by 41%.
  • Maintained close tracking of inventory, identifying underutilized stock and contributing new menu ideas that increased revenue by $2 annually.
  • Recorded daily, weekly, and monthly sales data, providing actionable insights that boosted seasonal promotions, resulting in a $13 income bump.
  • Led team in bi-weekly deep clean-ups of cooking and storage areas, consistently passing all unannounced health inspections at 3% compliance.
  • Aided in implementing HACCP principles which increased operational compliance by 28% and ensured food quality.

Affiliations

  • National Association of Food Equipment Manufacturers (NAFEM)
  • National Registry of Food Safety Professionals (NRFSP)
  • Project Management Institute
  • Society of Women Engineers
  • Institute of Kitchen Exhaust Cleaning Professionals (IKECA)
  • National Restaurant Association (NRA)
  • Jaycees
  • Food Processing Suppliers Association (FPSA)
  • ServeSafe Certification Programs
  • Lions Club

Certifications

  • Certified Production and Inventory Management (CPIM) – 2017
  • Project Management Professional (PMP)
  • Apple Certified Associate (ACA)
  • ServSafe Allergen Certification - Phoenix
  • Inventory Control and Asset Management Certification by Ironclad Systems
  • Certified Public Accountant (CPA)
  • ServSafe
  • Certified Purchasing Professional (CPP) - Ironclad Systems
  • Allergen Awareness Training - Arizona
  • Food Safety Basics by National Restaurant Association

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