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Skills

  • First Aid/CPR
  • Supervision
  • MS Office
  • Account development
  • Data-driven decision making
  • Customer service
  • Order processing
  • Miscellaneous expertise
  • B2B sales strategies
  • Lead prospecting

Work Experiences

  • Analyzed market trends and competitor behavior, resulting in the introduction of new sales strategies that increased profit margins by 57%.
  • Achieved results within the first 8 weeks.
  • Achieved this during several months.
  • Increased the team's revenue by over $12 in sales.
  • Attracted 13 new B2B clients.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Closed the highest volume of collective eyewear contracts in Portland, securing 6 new clients in 6 months.
  • Achieved top sales representative award in 2019.
  • Managed SAP inventory to improve sales pitches and closed more than 9 sales in several months.
  • Boosted knowledge of Adobe Creative Suite.

Summaries

  • Accomplished in launching new products and securing $11 in revenue within the first 6 weeks. Known for delivering tailored solutions to meet client needs and increasing client retention by 25%.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Optical Sales Representative is a multi-talented Optical Sales Representative who is consistently rewarded for planning and operational improvements.
  • Achieved $16 yearly growth in recurring business revenue.
  • High-achieving Optical Sales Representative with a proven track record in sales and extensive Miscellaneous knowledge.
  • Acquired 10 new wholesale accounts.
  • Building relationships, cultivating partnerships, retaining top accounts, and growing profit channels by establishing trust are all skills that I bring to the table.
  • Schedule flexibility and the ability to travel up to 3% of the time.
  • 12 years of experience in B2B and retail sales.
  • Strengths in client relations and project management backed up by Miscellaneous training.

Accomplishments

  • Analyzed sales data to identify trends and opportunities for growth, resulting in the introduction of Tableau that contributed to 67% revenue increase.
  • Organized and led quarterly product demonstrations and workshops for 12 key accounts, resulting in 56% more repeat business.
  • Implemented upselling techniques that led to a 17% rise in high-end frame purchases during the the past year.
  • Devised and launched a personalized customer experience initiative using data-driven insights, improving retention by 26% within three years.
  • Authored educational materials for training optometrists and their staff on advanced optical solutions, increasing partnership sales by 34%.
  • Successfully negotiated new multi-location contracts, increasing client retention rates by 31% over a period of the past year.
  • Integrated customer feedback tools into the sales process, adjusting sales techniques and increasing close rates by 15%.
  • Facilitated interactive training sessions for 15 optical professionals, leading to a 40% increase in sales proficiency for new eyewear products.
  • Reduced operational costs by 51% by optimizing procurement and vendor-negotiation strategies for optical materials.
  • Increased retail optical product sales by 45% through consultative selling, focusing on customer lifestyle and needs analysis.

Affiliations

  • National Association of Social Workers
  • Retail Optical Association
  • Vision Council of America
  • Eyes on the Future: Industry Insight Speaker at procedure
  • North American Technician Association (NATA) in Ophthalmology
  • International Association of Contact Lens Educators
  • National Academy of Opticianry (NAO)
  • American Medical Informatics Association
  • Contact Lens Society of America (CLSA)
  • Sales Training and Leadership Development Association (STLDA)

Certifications

  • Certified Public Accountant
  • Certified Ophthalmic Assistant (COA) – Summit Group
  • Kuusoft Eye Retail Sales Training Certification
  • Advanced Optical Sales Techniques Certification – system
  • Optical Retail Sales Associate Certification – Northwind
  • E-commerce Sales Certification – HubSpot
  • Certified Contact Lens Fitter (CCLF) – Brightline
  • CompTIA Security+
  • Salesforce CRM for Optical Retail Certification
  • Essilor Optical Technology Specialist Certification

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