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Skills

  • Order processing
  • Strategic planning
  • Market trend analysis
  • Budgeting and financial planning
  • Network development
  • Operational improvement
  • Organization
  • Customer service
  • Merchandising expertise
  • Relationship development

Work Experiences

  • Acquired 9 new customers, resulting in 16% revenue for the team.
  • Collaborated with regional managers.
  • Composed product comparison guides for customers.
  • Achieved President's Club recognition.
  • Achieved top sales representative award in 2018 for surpassing quarterly sales targets by 74% for SAP in the Atlanta market.
  • Closed over $9 in sales, which included preparing contracts and processing order forms each the past year.
  • Attended industry conferences and trade shows.
  • Collaborated with marketing teams to develop promotional campaigns, increasing foot traffic by 33% during key sales periods.
  • Improved the client organization and goal alignment by automating the standard contact management system.
  • Attracted 13 new B2B clients.

Summaries

  • Recognized for using ingenuity and creativity to meet and exceed sales, revenue, and profit targets.
  • 12 years of experience in B2B and retail sales.
  • Within Miscellaneous, senior Optical Sales Representative and outstanding performer in risk assessment and budget management.
  • Clear understanding of project management and performance reporting as well as risk assessment training.
  • Dedicated Sales Representative with a track record of identifying prospects and converting them into customers.
  • Achieved results in just two years.
  • Relationship builder, communicator, and multitasker extraordinaire.
  • Dedicated to providing excellent customer service.
  • Customers have increased by 17%, and new sales revenue has increased by more than $7.
  • Optical Sales Representative with 7 years of successful quality assurance and performance reporting experience.

Accomplishments

  • Exceeded monthly sales quotas by 51% consistently through effective time and route management in a multi-location sales territory.
  • Utilized in-depth knowledge of optical industry trends to forecast and recommend inventory adjustments, decreasing unsold stock by 35%.
  • Automated and streamlined the customer ordering process by implementing QuickBooks, reducing processing time by 85% and improving customer experience.
  • Documented and resolved framework which led to standard.
  • Implemented upselling techniques that led to a 17% rise in high-end frame purchases during the the past year.
  • Led a high-profile trade show booth, generating 17 qualified leads for follow-up and driving a 85% sales conversion rate post-event.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Collaborated with a team of 7 sales representatives to exceed quarterly sales targets by 63% consistently throughout the year.
  • Led bulk eyewear sales initiatives targeting corporate safety programs, increasing bulk order volumes by 43% each quarter.

Affiliations

  • American Optometric Association (AOA)
  • Co-Chair of Optical Retail Sales Conference 2017
  • National Retail Federation (NRF) Member
  • Association for Research in Vision and Ophthalmology (ARVO)
  • Optical Society of America (OSA)
  • National Academy of Opticianry (NAO)
  • Jaycees
  • Retail Optical Association
  • International Opticians Association (IOA)
  • Eyes on the Future: Industry Insight Speaker at procedure

Certifications

  • American Board of Opticianry (ABO) Certification
  • Essilor Lens Product Knowledge Certification
  • CompTIA A+ Technician
  • LensCrafters Advanced Retail Sales Program Completion
  • SHRM Senior Certified Professional (SHRM-SCP)
  • CompTIA Network+
  • Kuusoft Eye Retail Sales Training Certification
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Sales Consultant (CSC) – Lakeside Partners
  • Apple Certified Associate (ACA)

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