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Skills

  • Miscellaneous expertise
  • MS Office
  • Interpersonal communication
  • Data-driven decision making
  • Market trend analysis
  • Process marketing
  • Account servicing
  • Regulatory compliance
  • Contract negotiation
  • Budgeting and financial planning

Work Experiences

  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Achieved a 22% increase in average transaction value.
  • Used Salesforce to keep track of important account and sales information in the company database.
  • Collaborated with marketing teams to develop promotional campaigns, increasing foot traffic by 33% during key sales periods.
  • Assessed inventory and delivery requirements, then devised strategies to meet customer needs.
  • Achieved results within the first 8 weeks.
  • Acquired 9 new customers, resulting in 16% revenue for the team.
  • Achieved Employee of the Year recognition by maintaining a 30% customer satisfaction rate during 6 months.
  • Conducted competitor analysis and used data-driven insights to shape promotional events, resulting in a sales lift of $7.
  • Collaborated with the finance team.

Summaries

  • Customer service, research, and conflict resolution skills are all excellent.
  • Costs were consistently reduced while profits were increased.
  • Professional with budget management and quality assurance expertise who is organized and resourceful.
  • Optical Sales Representative with 7 years of successful quality assurance and performance reporting experience.
  • Dedicated to providing excellent customer service.
  • Customers have increased by 17%, and new sales revenue has increased by more than $7.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • 12 years of experience in B2B and retail sales.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Highly skilled and knowledgeable in the techniques used to close sales.

Accomplishments

  • Built strategic partnerships with opticians and medical professionals that contributed to a 78% increase in B2B optical sales.
  • Collaborated with sales team to develop flexible pricing strategies for volume purchases, boosting sales of lens coatings by 34%.
  • Spearheaded a product education campaign for Tableau lenses, resulting in a 58% growth in product-specific sales.
  • Collaborated with a team of 7 sales representatives to exceed quarterly sales targets by 63% consistently throughout the year.
  • Authored educational materials for training optometrists and their staff on advanced optical solutions, increasing partnership sales by 34%.
  • Achieved Lean to enhance product knowledge and better advise clients on optical sales decisions and care options.
  • Reduced operational costs by 51% by optimizing procurement and vendor-negotiation strategies for optical materials.
  • Increased retail optical product sales by 45% through consultative selling, focusing on customer lifestyle and needs analysis.
  • Exceeded monthly sales quotas by 51% consistently through effective time and route management in a multi-location sales territory.
  • Organized and led quarterly product demonstrations and workshops for 12 key accounts, resulting in 56% more repeat business.

Affiliations

  • Jaycees
  • Optical Laboratories Association (OLA)
  • International Association of Contact Lens Educators
  • Eyewear and Opticians Forum of Atlanta
  • Lions Club
  • Co-Chair of Optical Retail Sales Conference 2017
  • Project Management Institute
  • Toastmasters
  • Optometry Giving Sight
  • Certified Contact Lens Specialist (CCLS) by Brightline

Certifications

  • Kuusoft Eye Retail Sales Training Certification
  • Ophthalmic Photographers' Society Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Medical Device Sales Representative – Brightline
  • Eyewear Customer Service Specialist Certification – Cedar Works
  • E-commerce Sales Certification – HubSpot
  • Certified Low Vision Specialist – Lakeside Partners
  • Google Certified Professional Cloud Architect
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Network+

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