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Skills

  • Medical equipment handling
  • Team management
  • Wheelchair assistance
  • Confidential information handling
  • Mechanical issue reporting
  • Multilingual transportation services
  • Vehicle maintenance and inspection
  • Patient transport logistics
  • Audit log management
  • Electronic record-keeping

Work Experiences

  • Helped patients get onto ambulance gurneys and into ambulances.
  • Was in charge of communicating with dispatch about pickups that were not completed.
  • Was able to effectively communicate with dispatch in order to schedule transport and receive new orders.
  • Collaborated with medical staff.
  • Used wheelchairs and gurneys to safely transport patients up and down inclines and stairs.
  • Kept track of mechanical issues and reported them to the appropriate service personnel.
  • Collaborated with hospital staff and dispatchers to ensure patient handoffs were smooth and efficient, cutting delays by up to 70%.
  • Certified in CPA.
  • Achieved results over several months.
  • Earned and kept all of the required certifications.

Summaries

  • Medical Transportation Driver who is capable and cooperative, with advanced driving skills and a commitment to safe operating procedures.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Medical Transportation Driver has passenger transportation and safety experience.
  • Medical Transportation Driver with 12 years of successful budget management and strategic planning experience.
  • Clear understanding of client relations and team leadership as well as data analysis training.
  • Medical Transportation Driver is a multi-talented Medical Transportation Driver who is consistently rewarded for planning and operational improvements.
  • Communicated with maintenance teams.
  • Carefully loaded and secured patients.
  • Conducted proactive vehicle inspections.
  • Collaborated effectively with hospital dispatch teams.

Accomplishments

  • Delivered medical specimens and samples within two years, ensuring safe, temperature-controlled conditions throughout transit.
  • Assisted with onboarding and training new staff members on both patient transport and vehicle safety protocols, leading to 28% faster ramp-up times.
  • Achieved a 36% rate of incident-free patient hand-offs by rigorously following HIPAA and safety guidelines.
  • Established new delivery procedures for pharmacies, clinics, and hospitals, decreasing specimen delivery time by 75%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Conducted vehicle inspections prior to each trip, maintaining a zero-incident record over 2022.
  • Maintained a 69% vehicle uptime by performing preventative maintenance checks, ensuring reduced delays due to mechanical issues.
  • Created and maintained detailed logs for all transportation activities, ensuring consistent adherence to regulatory reporting standards.
  • Proposed and implemented a patient feedback loop to ensure high-quality service, improving weekly satisfaction scores by 77%.
  • Developed and executed specialized transportation plans for patients with mobility challenges or disabilities, improving their access to care.

Affiliations

  • Approved Transport Vendor for the Veterans Administration (VA)
  • Institute for Patient and Transport Safety (IPTS)
  • Training in Passenger Assistance Safety and Care (PASC) Level category
  • American Medical Informatics Association
  • Association of Information Technology Professionals
  • Member of Hospital-Based Driver Safety Program (HBDSA)
  • Project Management Institute
  • American Marketing Association
  • National Wheelchair Transportation Services Association (NWTA)
  • American Ambulance Association (AAA) – Medical Transport Division

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Certified Professional (SHRM-CP)
  • CompTIA A+ Technician
  • Certified Patient Transport Driver (CPTD) by Vantage
  • Defensive Driving Certification by standard
  • Emergency Transportation Operation Certification by process
  • CompTIA Network+
  • DOT Medical Examiner Certification by Federal Motor Carrier Safety Administration (FMCSA)
  • Certified Public Accountant (CPA)
  • Emergency Medical Technician (EMT) Certification by Arizona

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