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Skills

  • Operational improvement
  • Project organization
  • Regulatory adherence (DOT, state-specific)
  • Customer service excellence
  • Adaptability to road conditions
  • Disability awareness
  • Team building
  • MS Office
  • Compassionate patient care
  • Medical equipment handling

Work Experiences

  • Was in charge of communicating with dispatch about pickups that were not completed.
  • Achieved vehicle maintenance cost savings of $17 annually by proactively keeping vehicles in top-operational condition and avoiding repairs.
  • Used wheelchairs and gurneys to safely transport patients up and down inclines and stairs.
  • Acknowledged by hospital administration.
  • Achieved 100% audit compliance.
  • Complied with HIPAA regulations.
  • Achieved results over several months.
  • Kept track of mechanical issues and reported them to the appropriate service personnel.
  • Collaborated with hospital staff and dispatchers.
  • Completed mandatory safety training every 9 months.

Summaries

  • Carefully loaded and secured patients.
  • Medical Transportation Driver has passenger transportation and safety experience.
  • Achieved a 48% on-time delivery rate through adept use of GPS technology and hospital scheduling systems, ensuring smooth, timely patient transport.
  • Achieved a 16% reduction in travel times.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Conducted proactive vehicle inspections.
  • Consistent record of patient safety.
  • Achieved a 78% on-time delivery rate.
  • Medical Transportation Driver is a decisive and passionate person who is committed to providing excellent patient care.
  • Medical Transport Driver with extensive experience driving handicapped-accessible passenger vans in the Raleigh region.

Accomplishments

  • Safeguarded patient confidentiality by locking and securing all medical documentation in compliance with HIPAA regulations during transport.
  • Maintained a 69% vehicle uptime by performing preventative maintenance checks, ensuring reduced delays due to mechanical issues.
  • Conducted vehicle inspections prior to each trip, maintaining a zero-incident record over 2022.
  • Improved operational efficiency by conducting on-site driver evaluations, resulting in a 76% increase in overall route optimization.
  • Certified in Lean, applying up-to-date safety procedures to ensure high-quality patient transport.
  • Established new delivery procedures for pharmacies, clinics, and hospitals, decreasing specimen delivery time by 75%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Introduced preventive vehicle maintenance protocols that reduced repair-related downtime by 74%, ensuring greater vehicle availability.
  • Utilized GPS and specialized medical transport software to manage multiple routes, continuously hitting 77% on-time delivery goals.
  • Safely delivered temperature-sensitive medical supplies such as blood and vaccines, maintaining proper storage conditions throughout transit.

Affiliations

  • Certifications from American Heart Association (AHA) – CPR and First Aid for Drivers
  • Medical Transportation Access Coalition
  • Emergency Vehicle Operations Course (EVOC) Certified
  • Association of Information Technology Professionals
  • Toastmasters
  • American Health Care Association (AHCA) – Transportation Services Division
  • Certified Wheelchair Safety Trainer – program
  • Project Management Institute
  • Transportation Safety Institute (TSI)
  • Society of Human Resource Management

Certifications

  • Certified Public Accountant
  • Accredited Caregiver Certification by Summit Group
  • Cisco Certified Network Associate (CCNA)
  • Non-Emergency Medical Transportation (NEMT) Protocol Training Certification by initiative
  • Certified Business Analysis Professional (CBAP)
  • Aviation Medical Transportation Certification by National Association of Air Medical Services (NAAMS)
  • Hazardous Material Handling and Transportation Certification by process
  • CompTIA Security+
  • Certified Medical Transport Executive (CMTE) by Association of Air Medical Services (AAMS)
  • Healthcare Provider CPR Certification by American Red Cross

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