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Skills

  • Cake decorating skills
  • Deboning meat
  • Presentation skills
  • Sales expertise
  • To-go order preparation
  • Service industry background
  • Performance improvement
  • Japanese fluency
  • Microsoft Office Suite
  • Compliance standards

Work Experiences

  • Used sales techniques such as suggestive selling and others.
  • Made the garnishes by slicing and pitting the fruits evenly.
  • Maintained 7% compliance for 16 inspections by staying current on state laws governing alcoholic beverage services.
  • Assisted in maintaining accurate POS entries.
  • Achieved high scores for team leadership at Boston.
  • Maintained relationships with restaurant vendors in order to ensure efficient inventory management and cost containment.
  • Conducted 6 months inventories of bar and drink supplies to keep stock on hand and avoid costly rush orders.
  • Kept accurate inventories and alerted management when liquor, beer, wine, and bar supplies were needed.
  • Created a cocktail menu that included creative category-based cocktails, modern wines, and program beer.
  • Poured and prepared mixed drinks for over 10 customers every day, as well as creating new libations to attract customers.

Summaries

  • Store Manager with 7 years of experience in grocery and natural foods stores.
  • Assistant Bartender with a strong work ethic, interpersonal skills, and experience in customer service.
  • Bar procedures and liquor laws, as well as a recent license in the preparation and sale of alcoholic beverages.
  • Prepared to contribute skills and knowledge to help the team succeed and improve customer satisfaction by providing effective dining support.
  • Assistant Bartender with experience working in program restaurants and cafes who is goal-oriented.
  • Developed a rapport with management and staff by providing excellent service and engaging in personal interactions.
  • Assistant Bartender is a focused Assistant Bartender who excels at multitasking and providing prompt and courteous service to all customers.
  • Expert in fine dining and cheese, as well as extensive wine knowledge.
  • Experienced meat and deli department associate with over 14 years of experience.
  • Looking for a position as a Grocery Store Manager with a dynamic, customer-focused team.

Accomplishments

  • Advised
  • Named Employee of the Month, method.
  • Generated a 11% increase in wine sales by making appropriate food-pairing suggestions to guests.
  • Consulted
  • Process Improvement: Created new departmental procedures manual. Assessed organizational training needs.
  • Researched
  • Managed
  • Resolved product issue through consumer testing.
  • Trained
  • Increased store sales by 3%.

Affiliations

  • Certified TIPS Trainer (Training for Intervention Procedures)
  • National Restaurant Association (NRA)
  • National Bartenders Association
  • Food and Beverage Service Association
  • Craft Spirits Education Alliance
  • Institute of Alcohol Studies Member
  • Jaycees
  • Professional Bar Staff Guild
  • American Society of Safety Professionals
  • Association of Information Technology Professionals

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Flair Bartending Certification – Meridian
  • Certified Professional in Food Safety (CP-FS)
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • ABC License - Alcohol Beverage Control Raleigh
  • OSHA: HACCP
  • Certified Public Accountant (CPA)
  • SHRM Certified Professional (SHRM-CP)
  • Food and Beverage Management Certification

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